MyBuilder Reviews

Name: MyBuilder
Rating: 4.15

4.2 Rating 312 Reviews

81 %

of reviewers recommend MyBuilder

Company Reviews

Questions

Metrics

4.2

Based on 312 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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MyBuilder 5 star review on 28th March 2024

Sheila Lalley

MyBuilder 1 star review on 19th July 2023

Adam Bransbury

MyBuilder 1 star review on 18th January 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am a multiskilled tradesman. From 4 leads I've had one job. Ive been charged for the 4 leads mind. The site is geared up for the customer even though tradesman are the ones paying. If something goes wrong even if theres an easy solution, your feedback is held to ransom and bad feedback left which will not be removed. There is nothing in place to advise tradesmen of the type if people they could potentially be dealing with.”

Helpful Report

Posted 5 years ago

“If you are a treadesman/woman, you have to apply for "leads". If you get shortlisted by the customer, you will be charged regardless weather you get the job or not. Even if the "lead" does not answer the phone, emails or texts, you still get charged! The customer can shortlist upto 5 tradesmen per job & MyBuilder encourage them so shortlist lots of tradesmen. One lead cost me £28+VAT. MyBuilder will charge this amount for upto 5 tradesmen. So they make £168 & either 1 person (or sometimes none) will get the job.This is why they multi-millionares, at the expense of people just trying to make a living. I started adding a note in my messages saying "please only shortlist me if you are serious as I will be charged a fee as soon as you shortlist me". MyBuilder told me I can not do this & have now closed my account. I want to take legal action against then. Can anyone help?”

Helpful Report

Posted 5 years ago

“what a rubbish rip off so many bored people just want to find out how much is this and that very afew genuine people looking to hire.trades man stay away as they will short list you for a job you have xpresdd interest a year ago where you have work lined up and you cant even make contact with job poster .so no need to waste your time and money”

Helpful Report

Posted 5 years ago

“As a trader for 5 years and having 92% positive feedback we feel really let down. No support, you have to book in a time slot to actually talk to someone, they never call back, they dont listen and just take your money. 9 times out of 10 you can't contact the lead, (ARE THEY ACTUAL LEADS I ASK?) Then you charged for being shortlisted.”

Helpful Report

Posted 5 years ago

“As a tradesman i am not happy with my builder. They are not contactable only if its to benefit them. They give false information and advice to clients which affects tradesmen and customers homes.”

Helpful Report

Posted 5 years ago

“From a tradesman point of view it’s a site which encourages the cheap and nasty . They allow up to 5 tradesmen to be shortlisted for one job and each are charged wheather you win the job or not. Customers want jobs doing for peanuts not realising that tradesmen are charged . I also think that the customer should be charged a small fee to use the site as this would filter out the time waisters.”

Helpful Report

Posted 5 years ago

“Used a builder from My Builder. Ended up with an extension which has just failed the Building Inspection and is now going to cost a fortune getting it put right. Builder replied to a neutral comment with a load of lies and excuses. Wish I had never looked at the site”

Helpful Report

Posted 5 years ago

“Hayden Baillie plumber paignton fitted new shower and stole shower head. Stole towels and soiled them when fitting new toilet. Fitted new sink with utility shelves he put holes through it . He is an unqualified plumber and Gas safe registered Engineer. He does not work to a high standard. He is a Liar and a thief. He does not guarantee his work.”

Helpful Report

Posted 5 years ago

“My builder is a waste of time the sell leads over and over again to trades ripping them off. Just go direct to the trader”

Helpful Report

Posted 5 years ago

“Untrustworthy company selling fake leads to Trades and then trying to hound them for payment. Won’t ever work for these again there nothing more than parasites sat behind a desk creaming money if the backs of hard working trades people. Customers need to know they sell the lead to loads of trades making large amounts of money for doing nothing. No customer services Avoid”

Helpful Report

Posted 5 years ago

“beware the cowboys have infiltrated this set up, use at your own peril this web set up is a con ,you have been warned by someone who has been stung by this set up, of so called quality tradesmen are only on this site with glowing reviews, tread with upmost caution, will promise to do this and that and they still leave shabby workmanship take your hard earned money and disappear, don't say you where not warned.”

Helpful Report

Posted 5 years ago

“I registered with my builder after being hounded by a rep. I completed all fields and after three days of an average of 2-3 Leeds I got shortlisted now at this point you pay for getting shortlisted and too access the Number of the client £18+vat. So I called my First Ever client on Mybuilder who told me the job had already been completed! Confused I said but I only received your interest on my App today she stated the job was completed 2 months ago confused I contact Mybuilder who state its a lees? I said how can it be a lees when the job was completed Two months Previously?? There response was it’s a leed at least you got shortlisted! Shocking is an understatement SCAMMERS BEWARE ANYONE!!!!! You have been warned.”

Helpful Report

Posted 6 years ago

“J W heating and plumbing from huntingdon have not finished the job they were paid for.”

Helpful Report

Posted 6 years ago

“Avoid mybuilder.com like a plague I was unfortunate as I advertised in my builder.com to renovate my flat in London completely. I chose 2-3 times my builder.com to find a tradesman. Every time they were absolutely awful. Everything they did was faulty and awful. For example, I write about one of the builders I chose via them to renovate my flat. Their job was awful. there was leaking from plumbing windows etc. The flat downstairs ceiling came down nearly killed people. This was only a part of the problems there was all sort of problem with tiling painting etc.They were so dangerous and irresponsible. I wrote a review on my builder. The company and my builder came back to me promising me to sort out the problems. They superficially sorted out the downstairs flat promising there would not be any leak without coming to my flat. After few weeks leak started again in downstairs I contacted my builder.com to reinstate my review they declined to do that. They told me that when you leave review It can not be amended. I told him if it can not be amended why did you remove my review they did not have any answer. They are a partner with the traders and they are obviously on their side. They support and advertise for the novice. Lots of traders on their website have poor skills. They advertise on my builder as they are not able to get a job through recommendation. Please do not use my builder.com.”

Helpful Report

Posted 7 years ago

“They are rubbish , if you want a dodgy builder that's going to damage your property then blame you , then use them , over wise keep away”

Helpful Report

Posted 7 years ago

MyBuilder is rated 4.2 based on 312 reviews