“If you are a treadesman/woman, you have to apply for "leads". If you get shortlisted by the customer, you will be charged regardless weather you get the job or not. Even if the "lead" does not answer the phone, emails or texts, you still get charged! The customer can shortlist upto 5 tradesmen per job & MyBuilder encourage them so shortlist lots of tradesmen. One lead cost me £28+VAT. MyBuilder will charge this amount for upto 5 tradesmen. So they make £168 & either 1 person (or sometimes none) will get the job.This is why they multi-millionares, at the expense of people just trying to make a living.
I started adding a note in my messages saying "please only shortlist me if you are serious as I will be charged a fee as soon as you shortlist me". MyBuilder told me I can not do this & have now closed my account. I want to take legal action against then. Can anyone help?”
“what a rubbish rip off so many bored people just want to find out how much is this and that very afew genuine people looking to hire.trades man stay away as they will short list you for a job you have xpresdd interest a year ago where you have work lined up and you cant even make contact with job poster .so no need to waste your time and money”
“As a trader for 5 years and having 92% positive feedback we feel really let down. No support, you have to book in a time slot to actually talk to someone, they never call back, they dont listen and just take your money. 9 times out of 10 you can't contact the lead, (ARE THEY ACTUAL LEADS I ASK?) Then you charged for being shortlisted.”
“As a tradesman i am not happy with my builder. They are not contactable only if its to benefit them. They give false information and advice to clients which affects tradesmen and customers homes.”
“From a tradesman point of view it’s a site which encourages the cheap and nasty . They allow up to 5 tradesmen to be shortlisted for one job and each are charged wheather you win the job or not. Customers want jobs doing for peanuts not realising that tradesmen are charged . I also think that the customer should be charged a small fee to use the site as this would filter out the time waisters.”
“Used a builder from My Builder. Ended up with an extension which has just failed the Building Inspection and is now going to cost a fortune getting it put right. Builder replied to a neutral comment with a load of lies and excuses. Wish I had never looked at the site”
“Hayden Baillie plumber paignton fitted new shower and stole shower head. Stole towels and soiled them when fitting new toilet. Fitted new sink with utility shelves he put holes through it . He is an unqualified plumber and Gas safe registered Engineer. He does not work to a high standard. He is a Liar and a thief. He does not guarantee his work.”
“I’m a trader using MyBuilder, top rated with 100% genuine feedbac, yet I pray for the day a genuine, morale alternative comes along as the sties around at the moment are awful, MyBuilder, Checkatrade, Rated People etc., in theory great for the consumer, great for the trader, in reality abused by both and a money pit for the unscrupulous sites.
Traders can easily manipulate ratings & reviews and sites don’t give a toss as long they get the money in for reselling leads multiple times with everything set up to maximise and strangle every last penny from traders.
I’ve contacted all to tell how and what is being done, but with no interest from any to take corrective action.
Checkatrade & Rated People were the worst, alas now, MyBuilder has overtaken them both.
Uncontactable by phone, email only, if they respond it takes an eternity to resolve even the smallest, simplest of issue, and if it’s anything close to request a refund, forget it.
Considering us traders are the ones paying the money, and it can be a lot, they never seem to want to support you in case it upsets the consumer, in case they choose not to post another job, as without posted jobs, it’s nothing.
Terribly frustrating, in basic terms, if you can find an alternative lead source, take it and let this site go to the wall, it deserves it.”
“Hy used Shakeel for a faulty light switch was replaced and also repaired a loose heater on my wall .shakeel very friendly and professional would definitely recommend this Electrician”
“Untrustworthy company selling fake leads to Trades and then trying to hound them for payment. Won’t ever work for these again there nothing more than parasites sat behind a desk creaming money if the backs of hard working trades people.
Customers need to know they sell the lead to loads of trades making large amounts of money for doing nothing. No customer services Avoid”
“I used gary williams in newport south wales for a boiler repair gary visited my property in short notice dealt with the problem efficiently and professionally. very reasonable rates and charming man. will definitely use him again.”
“B & A Decorating Solutions (Angus Maintenance Solutions) picked up my job and were brilliant from start to finish. Delighted with the results and price. High standard of workmanship and arrived as arranged and on time.
Would thoroughly recommend Brian & Co. for any decorating work.”
“We employed Assured Contractors to do mine and next door driveways in block paving. Ours was required to be extended. If I was asked to give them a mark out of ten, I would give them Eleven. From the very first contact with Joe he was very courteous and professional. He came to our house measured up and gave me his price there & then which was very competitive. Joe and his guys were very professional, diligent and carried out the job to above expectations. Since he completed the work I have had many people stop and make fantastic comments on how the driveway looks. I have no hesitation in recommending Assured Contractors, brilliant guys we are over the moon. Thank you Joe.”
“An excellent job done by Andy Wilson (Andy Wilson Building Services). Couldn't be more delighted going from a leaking loo to a reliable one -no mess all left clean and tidy and working well. Thank you Andy for you helpful service and reliable engineering skills. Very good price too for a job well done. Much appreciated. Chris and Paul.”
“I posted a plumbing job on MyBuilder on Monday morning. Within an hour i got responses. I chose DJ PROPERTY TRADES in Hamilton. They said they could do the work on Wednesday morning. Sure enough, Shaun Arrived on time. I was immediately impressed by his politeness and personality. he inspected the job and explained everything that needed to be done. There were some awkward situations for him to deal with given the layout of the bathroom, but he overcame these with professionalism and fully explaining everything that he was doing. The job was completed successfully. Throughout he was professional. polite and very personable. I would have no hesitation in very highly recommending JD PROPERTY TRADES if this workman's performance was typical of all the workforce. Thank you JD !”
“We were very happy with the professional Tarmacading work completed for us by S and L Paving Ltd Blackpool. The quality was outstanding at a reasonable price. We would definitely recommend to family and friends Thanks”
“We are very happy with the work Paul Branthwate - Plumber completed for us recently. He purchased, dismantled and fitted a new shower cubicle and replaced tired bathroom fittings. I would not hesitate in recommending Paul to family and friends as he did an excellent job at a reasonable price. Thank you Paul.”
“beware the cowboys have infiltrated this set up, use at your own peril this web set up is a con ,you have been warned by someone who has been stung by this set up, of so called quality tradesmen are only on this site with glowing reviews, tread with upmost caution, will promise to do this and that and they still leave shabby workmanship take your hard earned money and disappear, don't say you where not warned.”
