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Myntra Reviews

1.4 Rating 154 Reviews

8 %

of reviewers recommend Myntra

Company Reviews

1.4

Based on 154 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	Greater than 44%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Returns & Refunds
Returns Process	Could Be Better

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Myntra 1 star review on 25th May 2024

Myntra 1 star review on 24th May 2024

Myntra 1 star review on 24th May 2024

Myntra 1 star review on 24th May 2024

Myntra 1 star review on 24th May 2024

Myntra 1 star review on 24th May 2024

Myntra 1 star review on 29th April 2024

36

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I orders a pink W kurta dhoti set. In the package I only received kurta and sequences on the kurta are so loose. I proceeded with return. It has been almost two weeks and nobody picked it up. I tried their chat and was provided with a number, and that number doesn’t work. I paid full price and now left with unkept kurta and that too without dhoti. I had almost purchased Rs 25000 products from them and was going to continue but after this experience I would stop my families and friends from buying any products from Myntra”

Myntra 1 star review on 4th February 2023

Myntra 1 star review on 4th February 2023

Posted 1 year ago

“dublicat prodect”

Posted 1 year ago

“Myntra has started cheating its customers from last few years. I am a victim too. I've received a used dirty shirt which is different from what I ordered. I got sick since it was dirty and hospitalized. Myntra didn't even care to accept the return pickup of the product. And obviously worst is the synonym of their customer support team.”

Posted 1 year ago

“I purchased a pair of track pants on December 40, 2022 labeled as Large. (Usually I wear Medium and I wanted a loose pair, not figure hugging). The Large was still too tight so I put in request for Exchange. That was the beginning of my Cancelled item/Delayed item/Approved/Cancelled again nightmare. To date I've chatted with FIVE 'Support' staff and the exchange STILL hasn't happened. Myntra has gone from being a top online site to the WORST ever. Beware before you decide to shop on Myntra.”

Posted 1 year ago

“Myntra is worst cheater fraud I ordered a smart watch that is completely damage looks like it is used and they are not giving me it’s refund or exchange complete Denial of taking responsibility.....they are just cheaters”

Myntra 1 star review on 2nd January 2023

Posted 1 year ago

“Because myntra is scam it showed me the offer stating if i would use cred upi pay for minimum transaction of 1000 i would get cashback for 500 which i didn't and later the additional about myntra is their care people were in the beginning they gave me a rebuttal saying this is the terms and conditions which need to be followed and when i said i did followed that then he changed his answer saying the timeline for offer is over heck why the reason its visible while purchasing the product the care people in myntra are more worse they are just bluffing not even replying when asked something and the funniest they are just trying to disconnect chat saying are we connected though i was connected and typing and did not even made him hold for a min either worse experience i had this would be my last intraction with myntra and i would never use it again its all fraud. (Conversation i had with is shahnawaz feroz)”

Posted 1 year ago

“Poor quality check from Myntra side, ther are sending damaged products and when returning items, showing lots of problems. I have talked to Mr Indrajeet, senior supervisor of Myntra, so bad attitude, he is putting his call on hold and not picking up again. Instead of giving suitable solution, they are running from their duty.I have Myntra member for last 10 years, bad experience this time, Please Myntra, take some action, otherwise you will loose your loyal customers??”

Posted 1 year ago

“Hi all, Myntra is worst trust team and no good service from customer service too. Please don't buy footwear from Myntra, i had worst experience, I didn't get the product with product tags, but while returning product company is rejecting it due to used based on no tags, and no brand box. Wondering their services.”

Posted 1 year ago

“Fraud + Cheat by Myntra: Mantra and seller Mohan clothing co. pvt. ltd has done fraud with me being icon member received used dirty shirts inside the bag on 01.09.2022 (Order ID - 1213759 55034333163401). Still refund is not done by myntra. Many times complaints were raised but every time turned down. No concrete solution or mechanism is available with myntra so myntra is cheating its customers. Seriously it is very grave situation that myntra has started fraud and cheat to maximize its profit or to recover its past losses as it is under flipkart management. I rate myntra very bad website to buy clothing specially. Please dont buy from myntra. #Cheater-frauder_myntra”

Myntra 1 star review on 6th November 2022

Myntra 1 star review on 6th November 2022

Posted 1 year ago

“Myntra is pathetic they have taken my money they are delivering my order since 11th oct they took my money yet they have not delivered my order pathetic”

Posted 1 year ago

“Return request put on hold without even attempted the pickup and delivery agent behaviour very bad.”

Posted 1 year ago

“Pathetic experience...Worst customer care.... We were out of station and Product was not delivered. All of a sudden received msg and order status change on the app saying that the order has been delivered. Neither call from the delivery guy.nor product delivery. #1 Logged a complaint on Myntra app, but Myntra had closed the complaint saying - Order has been delivered(this was my complaint at the very first place that I haven't received the order) #2 Called-up customer care and logged a complaint, but they closed the complaint with no intimation.saying the same sht again - "Ordered has been delivered" #3 - Third complaint - Again called-up customer care and raised the complaint. After few days, again they close the complaint with no intimation. So, called customer care - same sht again - they say that "Our logistics partner has said that they had delivered the order, hence complaint has been closed" Morons are working at Myntra and I believe Myntra dones't care about Customer. My complaint itself was - Product was not delivered.but they say that their logistics guy said it was delivered. So, Mynta just delivers product to their logistics partner.but not to the customer. Hence, they don't care about the customer. Inturn they say to get the case resolved at my end - Are they morons? Senseless team Myntra. Deleting my Myntra account”

Posted 1 year ago

“Worse experience, i found missing order no response to complaint. My money stuck, very bad service.websitehang and stucks. Overall worse experience.”

Posted 1 year ago

“So bad fuckabke grand is this...never buy product from this fake roober site...this brand all customer care...delhivery boy maa ka bhosda all they don't have sense how to talk with customers...I think brand owner will be same narrow minded that's why thay all are doing behaviour with customers like this”

Posted 1 year ago

“Mintra used to be a platform of very excellent service…I used to give examples..But now it seems a sinking Titanic….Their return or exchange policy and untrained staff are just newly born cancer…Untrained staff who reject the product which had been delivered 9 minutes ago is bit astonishing Worst service”

Posted 1 year ago

“I had order for KETCH Women Grey Ethnic Motifs Printed Kurta but I received KETCH Women Pink Ethnic Motifs Printed Kurta. So I asked for exchange which was rejected. So I put another exchange which was rejected too. Finally, I went for return which was rejected saying that they have successful when through quality check, Which I am very doubtful. But however my product was picked up before it was rejected and the product was supposed to be redelivered so I could further my request for return, which still has not happened. My matter is in process for last two months.”

Posted 1 year ago

“Entire team of Myntra are fake. They claim to have understood your problem. You ask them their understanding, they will start checking. Worst customer care. Need more information, call 7674081133”

Posted 1 year ago

“Very poor return policy there is no exchange i have got diff product which i have order and then they are not accept it that the product which is misplace”

Posted 1 year ago

“So horrible employees and making fool of people...taking there money and after that not replying.....don't trust on myntra and myntras employees...they won't listen ur prblm as well...bt I want my money back...of of ur employee mrs shanthi....she is fraud.....”

Posted 1 year ago

“I orders 22000INR items , cash deducted from my account but order not posted , regularly I am receiving lot of notifications for offers but regarding this issue no mail no sms nothing . After that I call them as per them it will take 7-10 working days for money back to account . It’s completely cheating . My friends also same experience from Myntra, this accumulation of huge money they are holding 10 days they will get more benefit . Completely cheating don’t buy anything from myntra”

Posted 1 year ago

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Myntra is rated 1.4 based on 154 reviews