Mytee Products Reviews

Name: Mytee Products
Address: 1335 S Chillicothe Rd, Aurora
Rating: 4.65

4.7 Rating 4,057 Reviews

91 %

of reviewers recommend Mytee Products

4.7

Based on 4,057 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

8887058277

Email:

customerservice@myteeproducts.com

Location:

1335 S Chillicothe Rd
Aurora
44202

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Mytee Products 5 star review on 5th May 2024

Jose P

Mytee Products 5 star review on 4th May 2024

John D

Mytee Products 5 star review on 22nd April 2024

Gary W

Mytee Products 5 star review on 20th April 2024

Jeremy

283

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would very much like to write a review, but still have not received the tarps that were ordered. I as far as I am concerned RL transfer is a joke and should never be used by any business to deliver products”

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Posted 2 years ago

“The tools got lost in the way.. one week later that the time I supposed to receive the tools still not have an answer... very gentle but not so helpful at the time to solve problems..”

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Posted 2 years ago

“The service was terrible I never received my product supposedly they lost it in postal services or something the only good thing about it was that I got my money back I mean for chrissakes a week went by I never even got a phone call from mytee products I had to call and ask about my purchase That’s when I was told that the product got lost in the mail”

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Posted 3 years ago

I deeply apologize for the mistake that you recently encountered. It’s not our habit to make such errors. We acknowledge that the error is from our side and FedEx has yet to find these tarps. I kindly ask you to accept our apology.

Posted 3 years ago

“we just recived didnt use yet but Very unprofessional Customer Service”

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Posted 3 years ago

“order a mattress from Mytee except for confirmation and taking money from my account they have not communicated with me. Only a call by me did got any information from them and later a check on my account did I learn that it was on back order.”

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Posted 3 years ago

Thank you for contacting us for this issue. We take full responsibility for the error and we will do our very best to make sure that such incidents will not occur in the future. Again I apologize for any inconvenience caused.

Posted 3 years ago

“Can't write a review if I never received the product!”

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Posted 3 years ago

“Was not what I thought it would be for the price and the Length was shorter then what I thought it was would not buy this again works well for short bed flat bed tow trucks about it asked about sending back for a refund or credit and was told I could not do so if they had been used how are you to know if they are going to work if you don’t try them makes me very upset to be told they could be sent back and then told they could not I won’t be doing and buying of anything from mytee ever again due to this and we have a fleet of tow trucks not my loss it is there’s I told them I was looking for another company to work with for straps and other things and this is how I was treated I do hope the $130.00 was well worth the loss of a customer I have told others and I’m sure the loss of others will continue word of mouth go’s far in business in the world today and it was not stuck to on your end”

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Posted 3 years ago

Im sorry but as long as the item is still in like new condition we accept returns within 30 days of purchase. All of our staff members are familiar with our returns process so this is very worrisome. If you would like to reach out to us please do so or send us an email. I feel this may be a misunderstanding.

Posted 3 years ago

“I purchased a product which was the wrong size my attempt to return it was met with large shipping bills which made it unprofitable to return will not buy again”

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Posted 3 years ago

“I have ordered a total of 10 tarps in the last couple of weeks. ( tarps showed up IO am still missing one.”

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Posted 3 years ago

I am so sorry to hear your order arrived with missing product. Please know this is extremely rare and uncommon but it does happen. To help expedite the process, we ask that you message into our customer service email or give us a call directly so we can better assist you in your issue. Our reviews page is not monitored on a daily.

Posted 3 years ago

“The product I RECEIVED did not fit I call many times and was told they would get back to me ,still havent”

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Posted 3 years ago

“I will not ever buy that type of tarp again it sucks”

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Posted 3 years ago

“Looked like a great tarp. Lost 3 eyelets and several rips on its second use very very dissatisfied”

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Posted 3 years ago

“gear in landing gear broke first day we tried to use it. Probably our fault for turning it the wrong way. No big deal, contacted Mytee for replacement and still have not received broken gear or even know if Mytee even intends to send one. been waiting for a response for two weeks. I would say pass on these guys. Just not very customer friendly.”

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Posted 3 years ago

“I can’t send a video of me using your product since it broke the 1st time I used it.”

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Posted 3 years ago

“I have not received your product! It is about 20 days since I ordered.”

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Posted 3 years ago

“Last purchase was not complete, packaged fedex damaged the packaged was never replaced So I’ll never order anything from you I”

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Posted 3 years ago

“I've recently ordered a 20' high pole but received a 15'. I ordered the corner flag mounts, spring loaded, but received the red flags with metal bar insert. Tried to contact customer service several times to remedy the issue to no avail and am now forced to file fraudulent charges with my bank against Mytee. Order at your own risk.”

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Posted 3 years ago

“Sent me the wrong color and the wrong size ordered blue and 30 got gold and 27 ft long”

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Posted 3 years ago

“Ordered 10 received 8. Called customer service. Followed their instructions to the letter. So far have not received other 2 or heard a thing at all from company....”

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Posted 3 years ago

I'm so sorry sir. Your email ended up in our spam folder. I will get this taken care of right away and email your tracking information. Please accept my sincere apology for not getting back to you.

Posted 3 years ago

“I have not yet received this order!”

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Posted 3 years ago

Mytee Products is rated 4.7 based on 4,057 reviews