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Mytee Products Reviews

4.6 Rating 4,576 Reviews
90 %
of reviewers recommend Mytee Products
4.6
Based on 4,576 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Mytee Products Reviews
Visit Website

Phone:

8887058277

Email:

customerservice@myteeproducts.com

Location:

1335 S Chillicothe Rd
Aurora
44202

Write Your review

Your product was never delivered to my house.Can you please check your side to find out why it was not.
Helpful Report
Posted 9 months ago
i tried ordering a set of 6ft parachute tarps in blue on Amazon and they where out of stock and then i went directly to your website and ordered them in black I received confirmation and received an email saying my order had been shipped the next day only to get another email 3days later from Jeff saying the black ones where also out of stock and didn't know when you would get them back in stock. so yes I'm very disappointed with your service,website and representative Jeff had the nerves to ask that if i wanted they can hold on to my order (money) until you had them back in stock but didn't know when they will be back in stock. wow just wow and the sadest part is here we are over a week after i placed my order and your website is still showing them IN STOCK
Helpful Report
Posted 9 months ago
We ordered two 50x50 shade screens from this company for our small family owned music venue. We had to return due to city wanting engineer reports to install. They were very kind on the phone and how to return. Package was Never Opened! We spent $800.00 on this order. She said it would cost $45.00 to return shipping. We took to location to ship back with packages still how it was delivered to us! We received email from them stating funds returned was $200. LESS! We called and she said Products was “damaged” during transit and had to go in WASTE BIN!!!! A 50x50 shade screen that was NEVER OPENED!?! Seriously came to us shipped great! Returned to them destroyed????? How convenient for them! Please do not buy from this company! Very dishonest and take peoples money. We were needing to order smaller screens but not from them. If I could give zero stars I would!
Helpful Report
Posted 9 months ago
I sincerely apologize for the inconvenience you experienced with your return. Following your call, a member of our Customer Service team consulted with our Returns department and discovered that the tarps were not damaged. It appears that an incorrect order was referenced when the return was processed. I regret this oversight and appreciate you bringing it to our attention. We have processed a refund for the remaining difference, which was issued to you this morning. Kindly check your email for confirmation of your refund. We hope to have the opportunity to regain your trust.
Posted 9 months ago
The ratchet winches I purchased from Mytee products are great so they are built heavy duty and so far I haven’t had any failures. Shipping was fast and I feel that I received a great quality product for the cost.
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Posted 9 months ago
We're so glad to hear that our product met your expectations. Your feedback encourages us to continue delivering quality items and top-notch service. Thank you for choosing us!
Posted 9 months ago
Very good product. Online process was very easy to order.
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Posted 9 months ago
We're delighted to hear that you had a positive experience with us! Thank you for taking the time to share your feedback. We're committed to providing exceptional service, and we appreciate your support.
Posted 9 months ago
Worked great will definitely buy more
Helpful Report
Posted 9 months ago
Dear Christopher,Thank you so much for taking the time to rate us with a full five stars! We greatly appreciate your kind review and positive feedback. We are thrilled to hear that our product worked great for you. Your satisfaction is our top priority, and it is wonderful to know that we have met your expectations. We look forward to serving you again in the future. Should you need anything or have any questions, please don't hesitate to reach out. Thank you again for choosing Mytee Products. We truly value your business and your support.
Posted 9 months ago
So far really enjoying the 3 tarp system, sturdy and very easy to handle.
Helpful Report
Posted 9 months ago
Dear Joaquin,Thank you so much for your outstanding 5-star rating of Mytee Products! We are thrilled to receive your feedback and are glad to hear that you are enjoying our 3 tarp system. We take pride in creating products that are sturdy and easy to handle, so it's great to know that you find them to be just that. Thank you once again for your positive review, and please don't hesitate to reach out if you have any questions or need further assistance. We appreciate your trust in Mytee Products! Best regards, Mytee Products
Posted 9 months ago
Order was delivered promptly way before estimated delivery date.. I had ordered the wrong part .. the return and reordering was simple and very easy.. Professional help All the way
Helpful Report
Posted 9 months ago
Thank you so much for taking the time to leave us this positive review and for acknowledging the effort we put into solving issues promptly. Also we are thrilled we could resolve the return quickly for you. Your trust and satisfaction are our top priorities, and we're excited to continue providing you with the quality service in future.
Posted 9 months ago
Mytee stands by their products! I ordered several flatbed winches, and I received my order promptly, but a couple of the winches were the weld on type, not the C-Track type that I ordered. I sent an email to the customer service team. They sent the correct product right away. I'll definitely be a regular customer from now on! 🚛 🫡
Mytee Products 5 star review on 1st August 2024 Mytee Products 5 star review on 1st August 2024
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Posted 9 months ago
Hello, This wonderful review means so much to us. Thank you for acknowledging the hard work our team puts into resolving issues quickly and efficiently. Your support is what motivates us to keep improving. We can't wait to welcome you back soon! Thank you and have a great day! Best Regards, Mytee Products
Posted 9 months ago
exelent cuality
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Posted 9 months ago
Hello Oscar, We're absolutely elated by your wonderful feedback! It's customers like you who inspire us to push the boundaries of excellence every single day. Your positive experience is a testament to our team's dedication and hard work. We're thrilled that we could contribute positively to your day and hope to continue exceeding your expectations in all your future interactions with us. Thank you for being a valued part of our journey! Thank you and have a great day! Best Regards, Mytee Products
Posted 9 months ago
Good pricing and quick delivery on Mytee products
Helpful Report
Posted 9 months ago
Hello Walter, We're absolutely thrilled by your glowing review! It's customers like you who make our work truly meaningful. Your feedback not only brightens our day but also motivates us to continue innovating and improving our products/services. We're honored to have played a positive role in your experience and look forward to exceeding your expectations again in the future. Thank you and have a great day! Best Regards, Mytee Products
Posted 9 months ago
Beveled lumber sold with termites, it should have been checked befre sending. I called the store and I was told someone had revied my email and pictures and would call and let me know what to do, but no one did.
Helpful Report
Posted 9 months ago
Shipping was a horrible experience and the mytee reps was not helping on getting my products out still waiting on my product will not not purchase from them anymore
Helpful Report
Posted 9 months ago
Since I don’t drive otr anymore getting replacement biner bar pins was the best solution they work like they are supposed to
Helpful Report
Posted 9 months ago
Hello Gary, We're so glad to hear that our product met your expectations. Your feedback encourages us to continue delivering quality items and top-notch service. Thank you for choosing us! Thank you and have a great day! Best Regards, Mytee Products
Posted 9 months ago
My first time using this type of tie down, very easy to use!
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Posted 9 months ago
Hello Mike, We're so glad to hear that our product met your expectations. Your feedback encourages us to continue delivering quality items and top-notch service. Thank you for choosing us! Thank you and have a great day! Best Regards, Peter Mytee Products
Posted 9 months ago
Looks good Heavier than I anticipated
Helpful Report
Posted 9 months ago
Dear Brandy, Thank you for your review and five-star rating. Your feedback is greatly valued by us. We are pleased that you are satisfied with our product. I will forward your suggestions to the relevant team for their consideration regarding potential additions to our inventory. Please do not hesitate to reach out if you require any further information. Thank you once again.
Posted 9 months ago
Very happy great prices and service
Helpful Report
Posted 9 months ago
Dear Richard, Thank you for your review and five-star rating. Your feedback is greatly valued by us. We are pleased that you are satisfied with our prices and services. We're thrilled to hear that you had a great experience. Our team works hard to ensure every customer leaves happy, and we're grateful for your feedback. Thank you once again.
Posted 9 months ago
Like everything I have purched form Mytee, quailty is always good. Everything works as advertized and am pleased with the products
Helpful Report
Posted 9 months ago
Dear Russell, Thank you for your review and five-star rating. Your feedback is greatly valued by us. We are pleased that you are satisfied with our product. I will forward your suggestions to the relevant team for their consideration regarding potential additions to our inventory. Please do not hesitate to reach out if you require any further information. Thank you once again.
Posted 9 months ago
Love how heavy duty these straps are . Would definitely recommend.
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Posted 9 months ago
Dear Steve, Thank you so much for your outstanding 5-star rating of Mytee Products! We greatly appreciate your kind words and recommendation for our products. We also absolutely love how heavy-duty our straps are, and we're delighted to hear that you feel the same way. We take pride in providing top-quality products that are built to last. Once again, thank you for your support and for taking the time to share your positive experience with us. We look forward to serving you again in the future!
Posted 9 months ago
I had a problem with on of their tarp products and they were fairly easy to assisting in getting this resolved. Margeret in Customer Services was a pleasure to work with!
Helpful Report
Posted 9 months ago
Dear Thomas, Thank you so much for your outstanding 5-star rating of Mytee Products! We appreciate your loyalty and the trust you have placed in our brand. We are thrilled to hear that our team was able to assist you with resolving the issue you had with one of our tarp products. At Mytee Products, we pride ourselves on providing exceptional customer service, and your kind words about Margaret in Customer Services truly brightened our day. She is indeed a pleasure to work with! We value your feedback and appreciate your support as a loyal customer. If there is anything else we can assist you with or if you have any further questions, please do not hesitate to reach out to us. We remain committed to delivering high-quality products and exceptional service for all your hauling needs. Thank you once again for your excellent review and for choosing Mytee Products!
Posted 9 months ago
Mytee Products is rated 4.6 based on 4,576 reviews