“Recently purchased an above ground pool at NAMCO in Poughkeepsie, NY. The manager Destiny was phenomenal. She explained the various options and pricing very thoroughly and was very informative. She answered all our questions and explained our payment options in detail. We are completely satisfied with the whole process She went above and beyond our expectations.”
“The staff was professional, friendly, and committed to excellent customer service.
Also we shopped for a pump for our pool. Namco had the best product and price.
It was a great experience”
“At first I was upset that I didn’t receive my complete order that I had placed online- but when I called the sales rep couldn’t have been more helpful. She was wonderful”
“Bought our first Jacuzzi hot tub from Namco. Steve was excellent! Answered all of our questions, let us do a wet test. Very available and responsive.”
Thank you so much for choosing Namco for your first Jacuzzi hot tub! We're thrilled to hear that Steve provided you with excellent service and addressed all your questions. It's great to know that you were able to experience a wet test and that Steve was readily available and responsive throughout the process. We hope you enjoy your new hot tub and if you have any more questions or need further assistance, please don't hesitate to reach out. We appreciate your 5-star review!
“The pump went on our pool, we called namco customer service and talked to Stephen P. Within less than hours we had a new pump… Stephen handled our situation smoothly efficiently and quickly.”
Thank you for your glowing 5-star review! We're thrilled to hear that Stephen P. from our online sales team swiftly and efficiently resolved your pool pump issue. We appreciate your trust in Namco, and we're here to assist you with any future needs.