Napoleon Perdis Reviews

Name: Napoleon Perdis
Address: L16 177 Pacific Highway, North Sydney, New South Wales
Rating: 4.72

4.7 Rating 1,940 Reviews

93 %

of reviewers recommend Napoleon Perdis

4.7

Based on 1,940 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Napoleon Perdis:

Australia's #1 prestige makeup brand.

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Napoleon Perdis 5 star review on 27th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love your lipstick and haven't been able to find the colour that I like in any outlets here in SA so I have to order them on line. Please reduce the packaging that is used.”

Helpful Report

Hi, Beauty! Thank you for taking the time to provide your feedback. We may have your favourite colour in stock at our West Lakes Store, if we can assist with checking stock levels prior to making the trip in-store, email us at experience@napoleonperdis.com. I will pass your packaging feedback onto our Product Development team for future consideration. Have a great day! Best, NPHQ

“My products are great! They arrived on time and look great when applied.”

Helpful Report

Hi Erin, Thank you for the lovely review. We hope you enjoy your order! Best, NPHQ

“Ordered online (was on sale) which was a bonus and was delivered within a few days.”

Helpful Report

Hi Caroline, Thank you for your lovely review! We hope you enjoy your order. Best, NPHQ

“Was happy with the speed of shipment.”

Helpful Report

Hi Vicki, Thank you for your lovely feedback. We hope you enjoy your most recent order! Best, NPHQ

“Amazing products my partner gets her make up only from here”

Helpful Report

Hi, Beauty! Thank you for your lovely feedback. Best, NPHQ

“Great products, fast delivery. Love their makeup”

Helpful Report

Hi, Beauty! Thank you for the lovely feedback. Best, NPHQ

“I have used many Napoleon Perdis products over the last five years, from skin care to make up. Recently had an issue with a foundation colour that was recommended by staff was too dark. Laura who i believe is the QLD Sales Manager, responded instantly to my query by calling myself and sorting out the issue instantly. This sort of customer service is priceless and much appreciated by customers especially me. Thanks again Laura and staff at Indooroopilly Store. Meg Caldwell-Cook”

Helpful Report

Hi Meg, We appreciate you taking the time to send us this excellent feedback and we have forwarded this onto our National Sales Manager so that Laura and her store can be recognised for their great service. Best, NPHQ

“I really like the Napoleon Perdis LIpsticks.”

Helpful Report

Hi Louise, Thank you for the feedback! Best, NPHQ

“The absolute best makeup products I have ever used. I've been a Napoleon Perdis fan for nearly two decades now...and though I wish they still sold their products in the States, I'm happy to continuously order from them directly from Australia. As a musician who needs long-wear makeup as well as makeup that comes through beautifully in photographs, their product line exceeds every other product I've tried - they are the BEST!”

Helpful Report

Hi Lindsey, Thank you for providing your lovely feedback. We are so glad to hear you are able to get your hands on Napoleon Perdis, no matter where you are in the world! Best, NPHQ

“Beautiful products, highly recommend them.”

Helpful Report

Hi Margaret, Thank you for your lovely recommendation! Best, NPHQ

“Products great staff @ Cranbourne Park shopping Centre terrible never know how to operate the computer/ register always need to call someone who never answers”

Helpful Report

Hi there, We are sorry to hear you are disappointed with your experience at our Cranbourne Park Concept Store. If you could please email us at experience@napoleonperdis.com with more details, our Customer Service Team will pass these details onto the Regional Education Manager who will contact you directly to discuss your feedback further. Kind regards, NPHQ

“I love my foundation n primer, the colour is perfect and not heavy. I have been using Napoleon Perdis for a few years now and won't change. Always happy.”

Helpful Report

Hi Kathy, Thank you for taking the time to provide those lovely words. We are glad to hear you are loving your Primer and Foundation. Best, NPHQ

“Brilliant product Brilliant service”

Helpful Report

Hi Kaylene, Thank you for your lovely feedback. Best, NPHQ

“Very happy with how quick it arrived after ordering products are amazing”

Helpful Report

Hi Alan, Thank you for your feedback. We are glad to see you are enjoying your products. Best, NPHQ

“Love, love, this brand!! Well worth every amount of money I spend.”

Helpful Report

Hi Arcelia, Thank you for your lovely comments! We hope you enjoy your most recent order. Best, NPHQ

“Love my new eye shadows, beautiful shades.”

Helpful Report

Hi Mary, Thank you for your feedback. We hope you have a lovely day. Best, NPHQ

“They are very promp with the delivery of my order.”

Helpful Report

Hi Karen, Thank you for taking the time to leave your feedback. We look forward to seeing you again soon! Best, NPHQ

“I love Napoleon the only make up that covers without feeling suffocated. I have very sensitive skin and acne prone so it’s a never ending battle for me. I have been using Napoleon for 16 years and dread when I have run out. If I use another type the out break I get is enormous. And very painful. Thank you Napoleon keep being you”

Napoleon Perdis 5 star review on 29th April 2021

Helpful Report

Hi Megan, Thank you so much for providing your lovely feedback! We appreciate your support over the last 16 years. Have a lovely day and we can't wait to see you again! Best, NPHQ

“Fast delivery, well packed, thank you.”

Helpful Report

Thank you for providing your lovely feedback. Best, NPHQ

“I only used the tinted moisturizer and lipsticks and find them both great products.”

Helpful Report

Hi Wendy, Thank you for providing your feedback on our products. We are glad to hear you love these just as much as we do! Best, NPHQ

Napoleon Perdis is rated 4.7 based on 1,940 reviews