Napoleon Perdis Reviews

Name: Napoleon Perdis
Address: L16 177 Pacific Highway, North Sydney, New South Wales
Rating: 4.72

4.7 Rating 1,928 Reviews

93 %

of reviewers recommend Napoleon Perdis

4.7

Based on 1,928 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Napoleon Perdis:

Australia's #1 prestige makeup brand.

Visit Website

Write Your review

Tell us how Napoleon Perdis made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Napoleon Perdis 5 star review on 24th August 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use and great look after using it”

Helpful Report

Hi Meenu, Thank you for your feedback. Love NPHQ x

“Price great - gentle with application perfect job thank you”

Helpful Report

Great to hear you love your product so much! Thank you for your feedback. Love NPHQ x

“Very happy great customer service”

Helpful Report

Amazing News. Thanks for your feedback. Love NPHQ x

“Outstanding service, outstanding job done 😊😊😊”

Helpful Report

Amazing News. Thanks for your feedback. Love NPHQ x

“I had the incredible pleasure of having Ash @ Northland shopping centre work her magic on me, and I can't express enough how transformative the experience was. Her skill with makeup is nothing short of remarkable – she turned my vision into reality, making me believe in the true power of makeup. Beyond her undeniable talent, what sets Ash apart is her warmth and kindness. Throughout the entire process, she exuded genuine respect and made me feel comfortable and valued. It's not just about the makeup; it's about the empowering boost of confidence that she effortlessly instills in her clients.”

Helpful Report

Hi Noura, We are delighted to hear about your recent experience with Ash at our Northland Concept Store! We appreciate you taking the time to send us this excellent feedback! Love NPHQ x

“Alex at North Lakes is a magician! She is so energetic & so caring.”

Helpful Report

Hi Shelley, We are delighted to hear about your recent experience with Alex at our North Lakes Concept Store! We appreciate you taking the time to send us this excellent feedback! Love NPHQ x

“I had a makeup done for a function. Great service by Dana she was on time and organised 🫶 She asked me what look I was looking. She was amazing I was so happy with my natural look and perfect eyes. Highly recommend- Thanks Dana”

Helpful Report

Hi Michelle, We are thrilled to hear of your experience with Dana, and can't wait to see you again soon. Love NPHQ x

“Fantastic understanding of what works well on your face/eye shape. Very happy with the service!!”

Helpful Report

Hi Tamara, We are thrilled to hear of your experience and can't wait to see you again soon. Love NPHQ x

“Thank you to Kayla at Napoleon MacArthur Square for making me look so amazing for a wedding today.”

Helpful Report

Hi Aileen, We are delighted to hear about your recent experience with Kayla at our Macarthur Store! We appreciate you taking the time to send us this excellent feedback! Love NPHQ x

“Kayla at MacArthur amazing came down from Brisbane for wedding would like to take her back with me.”

Helpful Report

Hi Grace, We are delighted to hear about your recent experience with Kayla at our Macarthur Store! We appreciate you taking the time to send us this excellent feedback! Love NPHQ x

“Brilliant service and advice, love the look that was created! Classy but not over the top, which is exactly what I wanted”

Helpful Report

Hi Brooklyn, We are thrilled to hear of your experience and can't wait to see you again soon. Love NPHQ x

“Lauren at Shellharbour was so friendly and helpful. Great customer service she is an asset to the Napoleon.”

Helpful Report

We are delighted to hear about your recent experience with Lauren at our Napoleon Perdis Shellharbour store! We appreciate you taking the time to send us this excellent feedback! Love NPHQ x

“I walked away feeling a lot more confident in my makeup skills as the lovely Renee helped me through the steps of my makeup routine and taught me a lot of how tos. I’ve been wanting to refresh my makeup for a while now and she made me feel comfortable and not judged!”

Helpful Report

We are delighted to hear about your recent experience with Renee! We appreciate you taking the time to send us this excellent feedback! Love NPHQ x

“Extremely happy with the service. Laura did my makeup and she was a pleasure to deal with. She kindly explained what she was doing and how she was applying at each step and was experienced enough to recommend what would work on me. Will definitely book again next time I have an event.”

Helpful Report

We are delighted to hear about your recent experience with Laura! We appreciate you taking the time to send us this excellent feedback! Love NPHQ x

“Thank you so much for the an amazing job (Farhat R )you are the best makeup artist I’m so happy with the result”

Helpful Report

HI Sandy, We are delighted to hear about your recent experience with Farhat! We appreciate you taking the time to send us this excellent feedback! Love NPHQ x

“Carla and Laura at the Miranda store did an amazing job with my mum and I’s makeup. We were very impressed with the service and the application and both were extremely pleasant! Thank you for helping us in our last minute dash!”

Helpful Report

We are delighted to hear about your recent experience with Carla and Laura at our Miranda Concept Store! We appreciate you taking the time to send us this excellent feedback! Love NPHQ x

“I received exceptional service from Christine at the Miranda store. I went to enquire about skin care. Christine’s knowledge and expertise was truly commendable. She guided me through the entire process, recommending products tailored specifically to me. Thank you Christine for your outstanding service and support!!!”

Helpful Report

Hi Manny, We are delighted to hear about your recent experience with Christine at Miranda! We appreciate you taking the time to send us this excellent feedback! Love NPHQ x

“The lady doing my makeup was absolutely lovely it was a great experience, very happy with the end result thankyou”

Helpful Report

Hi Melissa, We are thrilled to hear of your experience and can't wait to see you again soon. Love NPHQ x

“Amazing artist who did my make She’s amazing!”

Helpful Report

Hi Hayley, We are thrilled to hear of your experience and can't wait to see you again soon. Love NPHQ x

“Natalie was amazing. I have seen her a few times now and have never been been disappointed.”

Helpful Report

Hi Danielle, We are thrilled to hear of your experience and can't wait to see you again soon. Love NPHQ x

Napoleon Perdis is rated 4.7 based on 1,928 reviews