“Ordered 244$ of product, made it to U.S. customs almost 2 months ago, and lost there, no tracking update since. Napsgear keeps pushing back the amount of days "required" to refund. I'd be surprised if anything gets done.”
“I ordered about $278 worth of products from napsgear. Apparently my ordered was shipped and scanned as delivered. However the package was never delivered. Customer service immediately responded and said the package shows delivered which is proof that it was delivered to my door. Such bull! My first order from them was delivered no problem. I will not be ordering from them again. Such a scam and customer service sucks!!”
“Sadly after 20 years of incredible service this site has apparently imploded. In looking at the recent reviews, it confirms that Naps is no longer a trusted and viable source. Had timing issues with my last few orders but this time I had a package seized by Customs. I sent them the Letter and they sent me an email asking for a picture of the package and contents (wtf?). I again emailed them with the Letter and asked them what they didnt understand, it was seized. They then wanted a copy of the Letter (again) as well as the order info and tracking # (wtf again, they didnt have this on their site ????). I sent all of this to them AGAIN. They then sent me an email saying the package "was tied up in Customs but should release soon. WTF??! Clearly at this juncture they are just screwing with me. It appears maybe they are having financial trouble and are cheating people or something. Very, very disappointed. I will never risk an order with them again. There are far too many just as competitive sources that deliver much better. Loyalty gets you no where today.”
“Ordered a product back in March. Still have not received it. After I paid for it in Bitcoin, I never received a confirmation email. I attempted to contact them numerous times and have never gotten a reply. They cannot be trusted. Don't make the same mistake I did.”
“I am a returning customer and have ordered from Napsgear 3 times in the past with no problem. This time, I sent over $230 after receiving my confirmation email with instructions and after that, they went ghost. No answering emails by replying to confirmation email OR through the site - and I sent 6 separate emails. Do NOT buy from this company!!!! They are in the Ukraine and you will never see your money OR any product!!!!”
“Do not order from naps gear.com the second they received my $380 I have not heard one thing back from them it has been a month this website is a scam this is your warning”
“It has been 2 months since I’ve placed an order. I would be fine if they even said that they took my money and it is all a scam in a make believe world, but I haven’t got the first answer.”
“Don’t order from naps gear. They sent me half of my order last time and basically I was out $500. I actually ordered again from them, I don’t know why and I still have not seen my package and it’s been 35 days. They have a naps gear ticket website that you can’t even access to tell them that you have a problem. Don’t order from these people. I ordered for awhile and received my shipment. It just started a while back. So far I am out over $1000.”
“This is not the real Naps gear site it’s a scam. The real site has no hyphen between naps and gear. They ripped me off for 175.00. I sent the money Western Union it was picked up by Yulia Spiridovych Then I never heard from them again.”
“DO NOT.....order anything from there site....it is a scam ......they smoked me for a 175.00......I went to 2 different Walmart’s to get money gram....the names they gave me for pick up ...Walmart said there were scams....so they told me to use western union and I did........and yet I ordered the same way with getting 10-15 orders over the years......so be on the look out...you will loose your butt....so my dealings with napsgear is over.......I know there is better sites out there to use....lesson well learned”
“The “fine” print.. I purchased a CPAP machine as a gift for my brother in law only to find out he had already made the purchase himself and didn’t need one. The website states if the product is in the original packaging and returned with in 30 days of the shipping date I would only be responsible for a 15% re-stocking fee. However, when i spoke to them the lady on the phone said “because of COVID” we don’t allow returns on certain items.. all sales are final! I explained it is in the original box and had been unopened, therefore COVID wasn’t a factor. They still declined and told me I needed to “read the fine print” and that i should be happy because “I got a good deal””
“They are not legit, they have a pre planned setup. They lie about everything. Just if you want to try them keep all the communication you had with them for future records. I took the screenshot of all the communication for this day. They say domestic item will be delivered in a week after shipping.
First the payment posting takes 1 week . Then they take another 10 days saying that the shipment is under preparation. Another 10 days you lose and then they say the package is sent to post office which stays there for another week and doesn’t move until you send them reminders.
Then finally when you see the tracking it redirects you to some unknown app where is says that the parcel will be delivered to USPS . The day of delivery it appears on the tracking that the parcel is out for delivery and than suddenly it changes to”returned to sender due to incomplete address”.
This is the trick they play with most of the deliveries and than ask you many questions about your proof of address and other things.
When I contacted them they said we will look into it so means the domestic item which is supposed to be delivered in a week is lingering and dont know if it is going to arrive or not.
I recommend not using them at all but if you want to give them a try start with minimal order or look for better source. As of now I am 275$ down , god knows if I am going to get my stuff or not.”
“Took my money. Said they sent it...said it was slow because of holiday congestion..never gave working tracking even though i kept asking. then offered me something else instead and didnt say why. I declined and asked for my money back..i kept saying just give me my money back it is too late and i do not need it anymore. They just ignored me. Now they try to say they resent it. The WORST PART IS MY FRIEND JUST GOT CHOLERA AND HEPATITIS FROM THEIR PRODUCT so i wont take any if
their garbage! a govt agency should look into these scammers! I wouldnt be surprised if its really china sending out covid in their viles!”
“Luckily for you all, I too have had bad experiences with not only Naps, but other international companies. I’ve had enough and started my own research and have located many of these companies and in specific I FOUND Napsgear owner/owners addresses and verified. Shoot me a message if you get fucked again and I’ll give you the info on private message. You can then personally send them mail or etc...”
“I have had nothing but issues with delivery from naps. They use to be great but places change. Placed order in sept an October. Both were not delivered. Keep getting run around. Then a order came that I did not order,they say send picture of product and shipping label. I get back from them, pictures to blury. Down size them send again. We reported to upper management. 700 dollars out the window. Did the same thing to a friend of mine. His was 900 dollars. Best advice, look around. Ask guys at the gym. Your gambling with naps. I found some one else and have my product in 7 days. Never again for me with napsgear.”
“Hi guys, has anyone purchased Geneza Pharm Test P 100 from Napsgear recently? I’ve been using this product from them for years and loved it. Clear thin oil with virtually no pip and great results. However, I just received an order of 20 vials and it’s not the same. It has a yellow tiny and the label on the bottles has subtle differences like it was attempted to be duplicated, but not quite right.
I contacted naps and they assured me it was “legit” etc but so far the pip is very intense and last for days. My heart rate and blood pressure are very high and I feel hot and my head pounds. This stuff is not good. I am not stacking anything with it and Arimidex is not controlling these sides like it had in the past.
Naps sticks to their claim that it’s fine, but it’s clearly not the same old Geneza Test P I’ve used over the years.
Anybody else having this experience?
There are very clear differences with the bottles side by side. If I can figure out how to upload pictures I will.
Thanks in advance”
“Got 2 orders with Napsgear. First one went great and i received it but second one they say payment never received even after I send them confirmation that is received according to their Zelle instructions. Will not buy from them again”
“Purchased an order on August 6th of 2020. It's now October 6th of 2020. No product, no customer support, no refund. Purchase at your own risk. Oh, I did receive a FAKE tracking # and after a few weeks of that I was told to wait 4 weeks, then wait 5 weeks, then wait 8 weeks. It's now 9 weeks and I was told they were looking into it lol! Ripoff.”
