We’re sorry that our communication wasn’t as clear as it could be, Susan. We are always looking to improve our customer experience and appreciate your feedback. Someone from our Customer Service team will reach out to you to answer any questions you have.
Thank you for the review, Morris. While we’re glad to hear that you enjoyed the Long Term Care topic, we’re sorry that the Basic Tax Concerns topic did not meet your expectations. At NBI, we have a satisfaction guarantee. Someone from our customer service team will reach out to you to discuss how we can make this right.
We’re happy to hear you found our course informative, Luis! We strive to provide our customers with practical CLE courses they can use in their everyday practice.
Thank you for the review, William! We work with expert faculty whose breadth of legal and business knowledge enable them to offer our customers valuable insights and actionable information.
“NBI, through its speakers, provides solid CLE seminars that help keep me current with my practice area knowledge needs with flexible participation choices. I recommend NBI's CLEs to all attorneys needing to do the same!”
Thanks for the review, David! We work with our expert speakers to provide our customers with informative seminars they can use in their everyday practice.
“I have attended NBI seminars and webinars and spoken at them. I have found the speakers to be knowledgeable and easy to understand. The process of speaking is clear and simple. I highly recommend NBI for all CLE needs.”
Dale, we’re sorry that you had this experience. We make every effort to contact customers in the event that a course has to be canceled or rescheduled. At NBI, we have a satisfaction guarantee, and it sounds like you are already working with our Customer Service team to make things right.
“It was ok but I was hoping for a bit more nuts and bolts of the litigation process. I’ve been a planner for decades. The retort and causes of action are a routine part of a planning practice, but the actual litigation elements of contested matters are foreign to me. I strive to keep my clients out of conflict and out of court, but I do need to know more about what happens should the planning be challenged. This did not satisfy this goal.”
Thank you for your feedback, Christopher. We're sorry that the overall course did not meet your expectations. At NBI, we have a satisfaction guarantee. Someone from our Customer Service team will reach out to you to discuss how we can make this right.
Thank you for the review, Samantha! Our practical, skill-based CLE courses are designed to include actionable information attorneys can use in their everyday practice.
Thank you for the review, Ashby! We work with expert faculty whose breadth of legal and business knowledge enables them to offer our customers valuable insights and actionable information.
Daniel, this review means a lot to us! We work hard to provide our customers with a wide variety of CLE courses they can use in their everyday practice.
Thanks for the review, Joseph! We work with expert faculty whose breadth of legal and business knowledge enables them to offer our customers valuable insights and actionable information.
Thanks for the review, John! We work with our expert faculty members to provide our customers with informative seminars covering the latest legal topics.
Thanks for the review, Isaac! We work hard to provide engaging courses and thorough reference materials so our customers can get the most out of their CLE.
“Probate is really state specific and I'm in Ohio. So not much for me as far as procedure. Hundreds of pages of materials but not very helpful. The first speaker refers to her questionairre for new clients, but does not include one for a model. Also, in Ohio, we use the phrase "safe deposit box". I guess some people use safety deposit box but I found it irksome that the wrong word was used over and over.
As for digital assets, there was no definition as to whether those are tangible or intangible, I would have like some explanation.
Also, in Ohio if a creditor doesn't make a claim within 6 months its claim is not considered valid. I don't know about sending out notice to creditors and would have liked a better explanation of how that's handled.
I can't help but think that there was a better way to do a step by step explanation of the tax return.
Transfer of real estate is an issue, sell or just transfer to heirs? Why is one better?
I was disappointed and frankly feel I wasted my money.
Deborah Spychalski”
Deborah, we’re sorry this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Someone from our Customer Service team will reach out to you to discuss how we can make this right.
