“The program offered was very poor. Two of the three speakers presented in rambling monotone without any visual aides --their content was largely generalized opinion. The audio was very poor with one of the speakers. The video cut out continually all day.”
David, we’re sorry to hear about your experience. We are always looking for ways to improve our customer experience and appreciate your feedback. At NBI, we have a satisfaction guarantee. Someone from our Customer Service team will reach out to you to discuss how we can make this right.
Thanks for the review, Caleb! Our teams work hard to provide easy access to a wide variety of CLE courses so our customers can get the most out of their CLE.
“Two of the three speakers were difficult to listen to. They were clearly experts but they were not great speakers. They had lots of verbal pauses which I found distracting. Additionally, the fact that almost none of the presentations were accompanied by visual slides made it very difficult for me to focus. I am a visual learner so not having something tangible to ground me to the presentation made this a very difficult day for me.”
Thanks for the review, Taylor. We’re always looking for ways to improve our courses and appreciate your feedback. We’re sorry to hear this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Someone from our Customer Service team will reach out to you to discuss how we can make this right.
We’re happy to hear you found our course informative, Joan! We strive to provide our customers with practical CLE courses they can use in their everyday practice.
“NBI's live streaming service works without a hitch. The presenters were excellent. The streaming service was easy to navigate. i would definitely recommend.”
Thanks for the review, Kerri! We work with our expert speakers to provide our customers with informative seminars they can use in their everyday practice.
We’re sorry that our communication wasn’t as clear as it could be, Susan. We are always looking to improve our customer experience and appreciate your feedback. Someone from our Customer Service team will reach out to you to answer any questions you have.
Thank you for the review, Morris. While we’re glad to hear that you enjoyed the Long Term Care topic, we’re sorry that the Basic Tax Concerns topic did not meet your expectations. At NBI, we have a satisfaction guarantee. Someone from our customer service team will reach out to you to discuss how we can make this right.
We’re happy to hear you found our course informative, Luis! We strive to provide our customers with practical CLE courses they can use in their everyday practice.
Thank you for the review, William! We work with expert faculty whose breadth of legal and business knowledge enable them to offer our customers valuable insights and actionable information.
“NBI, through its speakers, provides solid CLE seminars that help keep me current with my practice area knowledge needs with flexible participation choices. I recommend NBI's CLEs to all attorneys needing to do the same!”
Thanks for the review, David! We work with our expert speakers to provide our customers with informative seminars they can use in their everyday practice.
“I have attended NBI seminars and webinars and spoken at them. I have found the speakers to be knowledgeable and easy to understand. The process of speaking is clear and simple. I highly recommend NBI for all CLE needs.”
Dale, we’re sorry that you had this experience. We make every effort to contact customers in the event that a course has to be canceled or rescheduled. At NBI, we have a satisfaction guarantee, and it sounds like you are already working with our Customer Service team to make things right.
“It was ok but I was hoping for a bit more nuts and bolts of the litigation process. I’ve been a planner for decades. The retort and causes of action are a routine part of a planning practice, but the actual litigation elements of contested matters are foreign to me. I strive to keep my clients out of conflict and out of court, but I do need to know more about what happens should the planning be challenged. This did not satisfy this goal.”
Thank you for your feedback, Christopher. We're sorry that the overall course did not meet your expectations. At NBI, we have a satisfaction guarantee. Someone from our Customer Service team will reach out to you to discuss how we can make this right.
Thank you for the review, Samantha! Our practical, skill-based CLE courses are designed to include actionable information attorneys can use in their everyday practice.
