AnnMarie, while our credit team strives to report all credit in a timely manner, exceptions do occur. We are sorry that you are experiencing this delay. Someone from our Customer Service team will reach out to you regarding your credit and how we can make this right.
“After 40 years of practice, this was my first NBI seminar. I was very pleased as you had some excellent speakers. I will be taking future CLE course with NBI”
Emily, we’re sorry this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Someone from our Customer Service team will reach out to you to discuss how we can make this right.
“Very substantive CLE covering complex topics including detailed tax questions. The best part was the ethics training though…the presenter identified many real-world potential conflict of interest situations and provided excellent sample materials and language to use in retainer agreements.”
Thomas, we can’t tell you how much this review means to us! We work hard to provide practical, skill-based CLE courses our customers can use in their everyday practice.
Thanks for the review, Sarah! We’re glad to hear you found this course valuable. We’re always looking for ways to improve our courses and appreciate your feedback.
Thank you for the review, Kim! We’re glad to hear you enjoyed the course. We’re always looking for ways to improve our courses and appreciate your feedback.
“Not pleased right now. The Seminar was fine, but your administration is the issue. I clicked on the icon to get credit for the seminar and got no response. I followed up with an email asking for confirmation that I would get credit .....and, again got no response. I still have not.”
Charest, we’re sorry to hear about your experience. It looks like our customer service team followed up with you after your email, but we were not able to reach you. You can contact our customer service team via phone (800) 930-6182 or by email at customerservice@nbi-sems.com and they will help get you the CLE you need.
“Each of the presenters in the 501 (c) 3 lecture was well-prepared and easy to follow. There were also several useful tips that made the course helpful to people unfamiliar with non-profits, and insightful for those of us who needed brushing up. The only change I would suggest is moving current changes in the law to later in the program, after basic concepts have been introduced.”
Thanks for the review, Scott! We’re glad to hear you found this course useful. We’re always looking for ways to improve our courses and appreciate your feedback.
“The online seminar was extremely limiting and constrained as far as interaction and time allocated for each topic. The presenters were extremely limited in their ability to present the topic as a more national-oriented approach and refused to answer any state-specific questions even with information that may only apply in their specific Bar districts.
Please begin providing these courses as state-specific or regional topics when discussing land use, zoning and real estate law and stop presenting these nationally. Use the state and regional law firms to present the topics for state-specific audiences as this current approach is worse than useless, it's potentially dangerous.”
Thank you for your feedback, Phil. Our Product Development team reviewed this course and we agree with your comments. We have removed this course from our website and will be creating state-specific versions of this course in the future. At NBI, we have a satisfaction guarantee. Our Customer Service team will be contacting you to make this right.
“The Trust and Estate From Start to Finish CLE I took was valuable, however, the second speaker ruined it for me. I took the CLE because I know nothing about trusts and estates... this CLE was marketed as being a good course to take if you know nothing. The first speaker spelled everything out, which was fantastic, however, the second speaker assumed too much prior knowledge and didn't elaborate on the tax implications part of the course, which is arguably the most important part. He also didn't follow his outline, so I was stuck trying to understand what he was saying without a guide. I usually love NBI but this course wasn't great. I'm happy to have the outline, but now I need to find a few hours to independently read it to catch up on the material that should have been taught.”
Thank you for the review, Christina. While we're glad to hear you found the presenters knowledgeable, we’re sorry to hear that the overall course did not meet your expectations. At NBI, we have a satisfaction guarantee. Someone from our Customer Service team will reach out to you to discuss how we can make this right.
“Seminar was very good. Also, your telephone customer service helped me a tremendous amount during a series of calls when I had trouble signing in. Thanks again.”
We’re sorry this course did not meet your expectations. We have a satisfaction guarantee. Please reach out to our Customer Service Team at (800) 793-5274 to discuss how we can make this right.
