National Business Institute Reviews

Name: National Business Institute
Address: 1218, McCann Drive, 1218, McCann Drive, Altoona
Rating: 4.17

4.2 Rating 1,174 Reviews

77 %

of reviewers recommend National Business Institute

Company Reviews

Metrics

4.2

Based on 1,174 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Anonymous

Anonymous // 01/01/2019

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“The presentations I sat that thru were excruciatingly boring.”

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Posted 3 years ago

Charles, we’re sorry these presentations did not meet your expectations. At NBI, we have a satisfaction guarantee. Someone from our Customer Service team will reach out to you to discuss how we can make this right.

Posted 3 years ago

“Very good CLE.”

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Posted 3 years ago

Thanks for the review, Patrick!

Posted 3 years ago

“The video feed would quit with the error notice " content not available". One had to reopen My Account and start a new video feed, where the lecture was on-going. The first time this happened I waited for the lecture to continue. When I did not I re-opened My Account. This was frustrating. I missed content and also the opportunity to validate my attendance with the random "check mark". This occured four times. The last time at 4:12 and 4:41 p.m. EST in the "Ethics" presentation. Mr. Silverman's presentation jumped between the outline in his materials and his more detailed materials. Presentations are more effective when the materials flow with the content. Ann Larkin's presentation tracked her power point and the printed materials. Ann Larkin reference her email "in the materials". Would you please provide her email contact as it is not in her "bio", the materials or the brochure.”

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Posted 3 years ago

Marjorie, we’re sorry this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Someone from our Customer Service team will reach out to you to discuss how we can make this right.

Posted 3 years ago

“This CLE was very helpful and full of great criteria.”

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Posted 3 years ago

Thanks for the review! We are dedicated to developing CLE courses that keep attorneys current and prepared.

Posted 3 years ago

“Every time I have an issue and reach out to customer support I am satisfied with my service as well as the timely responses.”

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Posted 3 years ago

Thanks for the review, Alexis! Our Customer Service team always goes above and beyond to make sure our customers get the most out of their CLE.

Posted 3 years ago

“Am always pleased to speak at an NBI program. They are professional and always pay attention to all the details, most particularly insuring that the participant receives the full CLE credit they earned.”

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Posted 3 years ago

David, thank you for the review and for being a valued NBI faculty member! We work hard to make the CLE process smooth and enjoyable for both our faculty and our customers.

Posted 3 years ago

“The subject matter of the seminars I’ve attended is always relevant and useful. The specific presenters range from excellent and lively to boring.”

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Posted 3 years ago

Thanks for the review, James! Our course development team works hard to provide our customers with relevant CLE courses that can be used in everyday practice.

Posted 3 years ago

“I was very impressed with the speakers and the efficient manner in which the seminar was handled.”

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Posted 3 years ago

Thank you for the review! We work with our expert speakers to provide our customers with high-quality, informative CLE courses.

Posted 3 years ago

“NBI is user friendly when doing on line conferences, they ensure that you are able to log in quickly and have the most knowledgeable presenters.”

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Posted 3 years ago

Thanks for the review, Michelle! Our team works hard to provide easy access to high-quality CLE courses presented by expert faculty so our customers can get the most out of their CLE.

Posted 3 years ago

“Great CLE.”

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Posted 3 years ago

Thank you, Josh!

Posted 3 years ago

“Great company. Very helpful and friendly; good to employees.”

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Posted 3 years ago

Thank you, Ryan! This review means a lot to us.

Posted 3 years ago

“The technical production was very bad. The webinar terminated 20 minutes early.”

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Posted 3 years ago

Michael, we’re sorry this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Someone from our Customer Service team will reach out to you to discuss how we can make this right.

Posted 3 years ago

“I have enjoyed all courses taken through NBI and found the speakers to be knowledgeable and the handouts excellent.”

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Posted 3 years ago

Thank you for the review, Margene! We work hard to provide our customers with high-quality CLE courses they can use in their everyday practice.

Posted 3 years ago

“For the Real Estate Transactions 2022, thought the speakers were very knowledgeable and presentations generally followed what I expected. Only 2 issues - I was interested in the anticipated topics of Arbnb and VRBO but the speaker ran out of time, so better time management of other topics would have helped. Also, the purchase contract/financing topics dealt with fairly sophisticated commercial transactions, which had little relevance to me. Otherwise, topics were helpful and practical.”

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Posted 3 years ago

Thank you for the review, Diane! We’re glad to hear you found the course helpful and practical. We are always looking for ways to improve our customer experience and appreciate you taking the time to provide your feedback.

Posted 3 years ago

“Terrible seminar. Title of class was Joint vs Separate Trusts in Separate and Community Property States. Speaker spent most of the time giving a history of community property going back to 1800’s. Great opportunity for him to show off his knowledge of history; terrible for anyone looking for practical legal knowledge. NBI needs to vet it’s speakers better.”

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Posted 3 years ago

Thank you for your feedback. We’re sorry to hear that this course did not meet your expectations. At NBI, we have a satisfaction guarantee. Please reach out to our Customer Service Team at (800) 930-6182 to discuss how we can make this right.

Posted 3 years ago

“Super easy to work with!”

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Posted 3 years ago

Thanks for the review, Lora! We work hard to provide easy access to a wide variety of high-quality CLE courses so our customers can get the most out of their CLE.

Posted 3 years ago

“We have enjoyed their service and have found several of their CLE's to be right on topic.”

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Posted 3 years ago

Thank you for the review, Curtis! We love hearing from satisfied customers like you.

Posted 3 years ago

“Program was fine but the periodic monitoring of presence was more like attempts at "GOTCHA"-----wat too extreme----some as frequent as every 10 minutes!!!!!!!!!!!!!!!!!!!!!!!!!!”

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Posted 3 years ago

Thank you for the review, John. We’re sorry to hear that you were bothered by the credit verification checkpoints, but we promise we have a good reason for them. We are required by certain accrediting agencies to provide proof of attendance throughout the program in order to award credit.

Posted 3 years ago

“One of the most professional and educating organizations I've ever had the pleasure of working with. Thank you National Business Institute for providing attorneys and legal professionals a platform to share and learn from one another.”

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Posted 3 years ago

Thank you, Anton! We can’t tell you how much this review means to us.

Posted 3 years ago

“Wonderful company with quality CLE material.”

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Posted 3 years ago

Thank you, Maryellen! We work hard to provide our customers with high-quality CLE courses they can use in their everyday practice.

Posted 3 years ago

National Business Institute is rated 4.2 based on 1,174 reviews