National Business Institute Reviews

Name: National Business Institute
Address: 1218, McCann Drive, 1218, McCann Drive, Altoona
Rating: 4.16

4.2 Rating 1,096 Reviews

77 %

of reviewers recommend National Business Institute

Company Reviews

Metrics

4.2

Based on 1,096 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well done...Good presenters......Too many case reviews for one day..... The presenters did not respect the time agenda....??”

Helpful Report

Posted 3 years ago

Thank you for this feedback, Miller! We have passed this along to the relevant internal team.

Posted 3 years ago

“I love the ease in ordering webinars. I feel the area of digital forensics should be broadened, allowing for more webinar options. My only critique after having attended several seminars is that between the presenters topics are being duplicated and seem somewhat repetitive. One individual on my most recent webinar had a bullet list of items to cover and she only covered 4/6 due to being long winded. I was very happy with the continued service after lunch/breaks.”

Helpful Report

Posted 3 years ago

Thank you for this feedback, Amy! We have passed this along to the relevant internal team.

Posted 3 years ago

“NBI has a very good selection of continuing legal education courses. The on demand option is great for flexible scheduling. I wish NBI had an app for iPhones, which would simplify log in and listening on the go.”

Helpful Report

Posted 3 years ago

Thank you for this feedback! We have passed this along to the relevant internal team.

Posted 3 years ago

“Speaker was clear and knowledgeable. Class was insightful.”

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Posted 3 years ago

Thank you, Ashley!

Posted 3 years ago

“I like that they have hundreds and hundreds of topics to choose from. You can find exactly the course that you need. Plus it is very easy to use. From searching and ordering to viewing your seminar and submitting credit, NBI makes it simple and fast.”

Helpful Report

Posted 3 years ago

Thank you, Amanda!

Posted 3 years ago

“Service was easy to use, and the programming was informative. I ran into some technical issues with the video, but their customer service hotline was attentive and helped resolve the issue quickly.”

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Posted 3 years ago

Thank you, Robert!

Posted 3 years ago

“Good seminar, short, to the point.”

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Posted 3 years ago

Thank you!

Posted 3 years ago

“Friendly and helpful staff and good seminars”

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Posted 3 years ago

Thank you!

Posted 3 years ago

“There have been great courses. Very disappointment there is no entertainment law courses or CLE credit for a lot of IND courses I planned on taking.”

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Posted 3 years ago

Thank you for this feedback, Justin! We have passed this along to the relevant internal team.

Posted 3 years ago

“CLE's are educational and a reasonable price.”

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Posted 3 years ago

Thank you!

Posted 3 years ago

“Informative presentations. Best parts were conversations between presenters giving life to the materials.”

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Posted 3 years ago

Thank you!

Posted 3 years ago

“We were scheduled to attend a video seminar but had trouble with screen skipping and freezing. After calling your staff she walked us through several attempts to remedy the problem and determined the problem was our internet connection. She then offered to transfer our fee to give us the course on demand. Good work, satisfied customer.”

Helpful Report

Posted 3 years ago

Thank you!

Posted 3 years ago

“We have been pleased with the variety of courses offered and the quality of the presentations.”

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Posted 3 years ago

Thank you, Sharon!

Posted 3 years ago

“Enjoyed the presentation. Good format and contents. Did not receive credit for the presentation because I apparently missed the "indicator" . I actually was taking notes and not watching the presenter. hmb”

Helpful Report

Posted 3 years ago

Thank you for this feedback, Harry! We have passed this along to the relevant internal team.

Posted 3 years ago

“TBH I'm wondering why I renewed this subscription. Its mostly to get my CPE and CLE at the same time, and to network. Without the in-person component there is little to no networking and I could get the online only much cheaper. NBI needs to recognize that the change in business model needs to be reflected in the price structure, or do something to make up for it. Even the YMCA put membership fees on hold during lockdown when they were not allowing in person visits to the gym.”

Helpful Report

Posted 3 years ago

Thank you for this feedback, Amy! We have passed this along to the relevant internal team.

Posted 3 years ago

“I think the programs are very good. I wish I had more time to take them. I do wish I received 1-3 email notices a week from NBI rather than per day.”