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National Mattress Canada Reviews

4.8 Rating 17,077 Reviews
96 %
of reviewers recommend National Mattress Canada
4.8
Based on 17,077 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read National Mattress Canada Reviews
Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 2nd May 2026
Sharon
National Mattress Canada 5 star review on 2nd May 2026
Sharon
National Mattress Canada 5 star review on 2nd May 2026
Sharon
National Mattress Canada 5 star review on 1st May 2026
Shiri J
National Mattress Canada 5 star review on 1st May 2026
Shiri J
National Mattress Canada 5 star review on 1st May 2026
Shiri J
National Mattress Canada 5 star review on 1st May 2026
Shiri J
1250
Anonymous
Anonymous  // 01/01/2019
Great service at the Kitchener Location. The bed is amazing - a little more firm than the showroom model but I assume it will break in a bit.
Helpful Report
Posted 1 year ago
Great service. Prompt, courteous and very knowledgeable. Third time doing business with this fine establishment.
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Posted 1 year ago
Fair prices with wide variety of option. Delivery was made on time with a good amount of warning to plan in advance.
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Posted 1 year ago
They were very helpful and they went out of their way to help me
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Posted 1 year ago
Very good customer service and a variety of mattress options to choose from.
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Posted 1 year ago
Great customer service, the delivery men were professional and courteous. The quality of the bed is excellent. Very pleased with my purchase and will buy again.
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Posted 1 year ago
I made a purchase of a mattress in a box. It was very affordable as well as comfortable. The salesman was very friendly and helpful. I would recommend National Mattress.
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Posted 1 year ago
The customer service was quite efficient in the store as well as for delivery. Satisfied with the purchase.
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Posted 1 year ago
Great service and great customer service, Thank you for your service
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Posted 1 year ago
Friendly people and actually knew what they were talking about!
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Posted 1 year ago
Good pricing
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Posted 1 year ago
Amazing selection of products and knowledgeable staff. Great experience overall.
Helpful Report
Posted 1 year ago
I recently purchased a mattress from National Mattress Company, and I couldn't be happier with my experience! From start to finish, the process was seamless, and I highly recommend them to anyone looking for quality mattresses at great prices. Customer Service – 5/5 The staff at National Mattress Company was extremely knowledgeable and friendly. As soon as I walked in, I was greeted warmly and given the time to browse without any pressure. When I had questions, they took the time to understand my sleep preferences and recommended a few options that suited my needs. They were very patient and explained the differences in firmness, materials, and features, which helped me make an informed decision. Selection & Pricing – 5/5 The store had an impressive selection of mattresses, including top brands and various price points. Whether you're looking for a budget-friendly option or a luxury mattress, they have something for everyone. I was pleasantly surprised by the competitive prices—they were lower than other big-name retailers I had checked out. Plus, they offered some great promotions, making my purchase even more affordable. Delivery & Setup – 5/5 One of the best parts of my experience was how quick and hassle-free the delivery process was. After making my purchase, the mattress was delivered exactly as scheduled. The delivery team was professional, handled the mattress with care, and even helped set it up in my bedroom. I appreciated the efficiency and attention to detail. Mattress Comfort & Quality – 5/5 I ended up choosing the [Mattress Brand & Model], and it has been a game-changer for my sleep! The comfort level is perfect—not too firm, not too soft. I no longer wake up with back pain, and I feel well-rested every morning. The quality is top-notch, and I can tell this mattress will last for years to come. Overall Experience – 5/5 I am beyond satisfied with my purchase from National Mattress Company. Great customer service, high-quality products, and affordable prices—what more could you ask for? If you're in the market for a new mattress, I highly recommend checking them out. I will definitely be returning for future purchases and recommending them to my family and friends. Thank you, National Mattress Company, for making this such a positive shopping experience!
National Mattress Canada 5 star review on 9th March 2025 National Mattress Canada 5 star review on 9th March 2025
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Posted 1 year ago
The salesperson was very helpful and knowledgeable. He helped me pick out a mattress set that matched my needs. I would buy again.
Helpful Report
Posted 1 year ago
From entering the store till we've made the purchase, the entire experience was outstanding. We were greeted upon entering the store and the associate Eden took the time to understand our need in order to tailor the mattresses according which saved us time and a lot of hassle. Eden was very knowledgeable and both associates working at the time were extremely helpful. This has to be our best experience making a purchase at any store, especially, related to home items. Although, I do think Eden could improve his customer service skill by maybe being a bit more friendly and smiling.
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Posted 1 year ago
National mattress had a wide variety of mattresses at very affordable prices! The staff was also super helpful.
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Posted 1 year ago
We took the quiz in their website so we had the best matches for our needs, then we went to the store to look (and try them), finally we purchased online and the free delivery was fast and scheduled. Highly recommend!!!
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Posted 1 year ago
good amount of display. sales not pushy. if more combination for each brand to try that would be better.
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Posted 1 year ago
The employees at the showroom were extremely helpful in finding me exactly what I needed at my price range, I had my bed delivered next day, very happy I chose National Mattress 😀
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Posted 1 year ago
For this price, I have no complaints. A nice euro top 10” mattress. Firm enough to pick rather than from ikea.
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Posted 1 year ago
National Mattress Canada is rated 4.8 based on 17,077 reviews