National Mattress Canada Reviews

Name: National Mattress Canada
Address: 1655 Dundas Street East, Mississauga, Ontario
Rating: 4.79

4.8 Rating 18,584 Reviews

96 %

of reviewers recommend National Mattress Canada

4.8

Based on 18,584 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

800-631-4883

Email:

support@nationalmattress.ca

Location:

1655 Dundas Street East,
Mississauga
Ontario
L4X 1L5

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National Mattress Canada 5 star review on 21st September 2026

1272

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hamilton store. very helpful salesman. easy transaction. A bit inaccurate communication re delivery, but all was quickly resolved and delivered as agreed.”

Helpful Report

Posted 1 year ago

“They were very fast with delivery. I love their service and my son now enjoys his comfy mattress.”

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Posted 1 year ago

“Excellent value and Excellent product descriptions! Don't waste time in stores, use the website to learn and order with confidence. I got a great deal on a mattress thats easy on my back and budget!”

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Posted 1 year ago

“The staff at your store is very knowledgable. Charley was great support and i would highly recommend her. The collection in store also helped make the decision easier for us. It would definitely be nice to also see some beds that can be purchased at the same time, but apart from that, the product availability and service is phenomenal”

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Posted 1 year ago

“Eden was of great help, amazing service overall.”

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Posted 1 year ago

“I was looking for a firm mattress and tried out many from several places but only National Mattress' Riley fit the bill. Super satisfied!”

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Posted 1 year ago

“We had stellar 5 star service from both the manager Siraj , in his expert experience helping us select our bed and box spring. He made the process easy to understand and extremely helpful advice... also from the top delivery driver Ashish who despite being short staffed did everything to accommodate our delivery safely pleasantly and on time. Kudos to both. I would recommend this location and will certainly make our next bed choice from National Mattress Thanks to both”

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Posted 1 year ago

“They have excellent customer service and give you the opportunity to spend hours choosing and testing the variety of mattresses they have without any problem! I loved that attention, never change it! Also their purchase offers are also the best!”

National Mattress Canada 5 star review on 28th October 2025

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Posted 1 year ago

“From the gentleman that helped us on our first visit to the delivery service truly kind and helpful people. I got a great deal and the delivery people made sure i confirmed and made sure to treat my stuff with good :)”

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Posted 1 year ago

“Worst customer/delivery service I have ever received. Mattress delivery simply left the mattress outside of house then drove away. I thought after signing the receipt they would put the Mattress inside the house, when I ask them, they mumble something then went to their truck and drove away. I had to move the mattress inside myself. Frustrating!!”

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Posted 1 year ago

“Friendly service people and great prices.”

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Posted 1 year ago

“Efficient and quick delivery. Surprisingly good quality matters for the affordable price! Definitely much more comfortable than my last mattress.”

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Posted 1 year ago

“Gregory greeted us when we walked into the store and let us look around for a few minutes and then came and asked if we had any questions about the mattresses. He answered all questions to our satisfaction and was very accommodating when we were ready to purchase. We felt very comfortable the whole time in the store and would recommend the store to our family and friends. We have let our new mattress sit for 24 hours and are excited to try it out tonight. Take care and thank you for the great customer service Gregory.”

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Posted 1 year ago

“The experience at this store was excellent. They showed us how to read the price chart and then gave us space to select what we wanted. They didn’t bother us as we took our time while we selected a mattress that suited our needs.”

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Posted 1 year ago

“It was smooth delivery driver from National Mattress and tracking was accurate, driver call before arrival and I have received my mattress as per time and date provided.”

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Posted 1 year ago

“Excellent Customer Service and the delivery staff where friendly and was very pleased with doing business with National Matress”

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Posted 1 year ago

“Good selection. Unbeatable prices. Staff was friendly and helpful without being pushy or salesy. Mattress was delivered in under 24 hours.”

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Posted 1 year ago

“They have many different mattresses in the warehouse to show and test. The sales persons are kind and helpfull. we got the mattress delivered to us the next day and delivery was on time and the deliversy person was very kind. we highly recommend them.”

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Posted 1 year ago

“Overall, I’m very happy with this purchase and would definitely recommend it to parents looking for a supportive, durable mattress for their teens. It’s firm and supportive, which helps with good posture and back comfort, but still cushioned enough to feel comfortable. The build feels sturdy and durable, moves minimally on body movements. I like that the sides stay firm and don’t slope down when sitting or lying near the edge. But it isnt for someone looking for soft and saggy mattress. some extra cushioning might help to bring a more softer feel.”

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Posted 1 year ago

“Our experience was fantastic! Sales was not pushy, but was super informative. Let us try things out for a long time before coming to a decision. Very responsive and helpful with delivery. Extremely happy with the price!”

Helpful Report

Posted 1 year ago

National Mattress Canada is rated 4.8 based on 18,584 reviews