National Mattress Reviews

Name: National Mattress
Address: 33, Belvia Road,, Toronto
Rating: 4.78

4.8 Rating 8,539 Reviews

96 %

of reviewers recommend National Mattress

4.8

Based on 8,539 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

800-631-4883

Email:

info@nationalmattress.ca

Location:

33, Belvia Road,
Toronto
M8W 3R2

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National Mattress 5 star review on 17th June 2024

196

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent, knowledge staff with great service and products.”

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Posted 1 week ago

“Outstanding service and great prices for quality mattresses!!”

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Posted 1 week ago

“NM orthopaedic back support mattress is better than my $1600 mattress. Love the product and price! Would recommend to my friends and family!”

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Posted 1 week ago

“Showed up early, satisfied so far.”

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Posted 1 week ago

“It took me three trips to finally make a decision on what size mattress and what brand. It was somewhat confusing for me. But the sales people were very patient and understanding, taking the time to write my options on paper, so I could figure out what may work the best for me. It was nice to be able to see, and to try the variety of mattresses. I do have one concerning issue. I ordered the queen mattress. I do think, and hope, that a queen bed will fit okay in the room. I was hoping tho' that I could have it delivered and I could set it up to get the full picture, and that if a double would be a better option that I could exchange it. I wouldn't remove the plastic. However, the mattress that ticked all my boxes came rolled up. So I will have to remove the plastic. And now, to exchange, should I need to, I would have to pay $95. That seems unfair. Most companies have at least a 30 day trial guarantee with a full refund. I would just be asking for an exchange of an unused mattress. I am very pleased with the delivery. Not many companies give a 2 hour window. For some it's more like an 8 hour window. So this was definitely a bonus.”

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Posted 1 week ago

“Very good service, fast delivery and great customer service!”

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Posted 1 week ago

“Received the delivery the next day as promised.”

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Posted 1 week ago

“Customer service was really good, Matress is very good I am happy what I get queen matress for my Rv trailer.”

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Posted 1 week ago

“Excelence servise, delivery, and mattress”

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Posted 1 week ago

“Super helpful and honest staff. Steered me towards the perfect mattress. Great prices and quality!”

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Posted 1 week ago

“the qulity is good compare with the price.”

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Posted 1 week ago

“Outstanding experience with showroom staff Knowledgeable, efficient and personable. Would highly recommend”

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Posted 1 week ago

“John P. was an excellent help in finding the mattresses that we needed. The prices are very reasonable for the wide selection of products available. I would recommend National Mattress. Glen”

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Posted 1 week ago

“I went in person to one of their stores (Woodbine Ave, Markham). I tried a few and like one but they only had the Queen size available and it was their floor model. I am the kind of person who does a fair amount of research and online comparison shopping. What I was looking for was an organic mattress, in this case, the Evergreen Sleep. The mattress was out of stock for the double/full but waited until it was back in stock (about three weeks), I am very happy with my purchase, it was done online but the delivery was seamless and customer service was excellent, shout out to Logan T and the delivery guys.”

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Posted 1 week ago

“Staff is very helpful”

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Posted 1 week ago

“Various options provided for the customers and the prices are obviously at fair rate with good quality!”

National Mattress 5 star review on 5th June 2024

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Posted 1 week ago

“Best mattress till date. Great relief from back pain. Highly recommended”

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Posted 1 week ago

“Very professional and fast - reliable service”

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Posted 1 week ago

“The customer service representative was awesome at Kitchener branch. He helped us finding the perfect mattress for us and also explained the featureiand types. Will definitely come back in future.”

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Posted 1 week ago

“Mattress delivered super fast!”

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Posted 1 week ago

National Mattress is rated 4.8 based on 8,539 reviews