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Natural Chemist Reviews

4.7 Rating 1,362 Reviews
94 %
of reviewers recommend Natural Chemist
4.7
Based on 1,362 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Read Natural Chemist Reviews

About Natural Chemist:

Welcome to a better kind of pharmacy!
Finally a full-service traditional pharmacy integrated with natural and complementary health solutions. Qualified, integrative and caring.

Visit Website

Phone:

1300 882 303

Email:

info@naturalchemist.com.au

Location:

95 Greenwich Rd, Greenwich, NSW
2065

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“A seemless transaction.”
Helpful Report
Posted 4 years ago
“Often the only place we can get supplements prescribed by my son’s doctor is The Natural Chemist has been remarkably consistent over the last three years. The ability to upload a script then have your products all layed out ready to add to a shopping cart is extremely handy for our repeat orders. Whilst shipping times have varied over the course of the last several years we have never had a package arrive damaged, everything is extremely well packaged and any out of stock items quickly refunded. We have come to rely of The Natural Chemist as part of our health maintenance.”
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Posted 4 years ago
“Quick Service and the product arrived carefully packaged. I am very happy with my purchase from Natural Chemist.”
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Posted 4 years ago
“I've been using this product for 6 weeks and my hair appears to be fuller and my husband says my hair is looking much better. I'm very pleased with the results so far.”
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Posted 4 years ago
“Thank you. I have been looking for bioceuticals silica liquid everywhere.”
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Posted 4 years ago
“Best products at good prices and home delivery.”
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Posted 4 years ago
“Goods not received . Too long for delivery”
Helpful Report
Posted 4 years ago
Hi Colleen, I am terribly sorry for the delay on your order. I can see it has been shipped and is currently due to arrive between the 15th-17th. At the moment WA orders are taking slightly longer to arrive, due to back log with Auspost. Please feel free to call our staff on 1300 882 303 if you have any questions. Kind Regards, Natural Chemist Team
Posted 4 years ago
“My order was delivered in extremely good time although the parcel was a little squashed.”
Helpful Report
Posted 4 years ago
“I was surprised that it took nine days for my order to arrive, and when it arrived the ice pack was warm. The packaging of the probiotic states to store between 2-8 degrees and it was not received at this temperature”
Helpful Report
Posted 4 years ago
Hi Carmen, Thank you for your review. Mutaflor is a temperature sensitive probiotic. Your order was placed on a Wednesday after shipping hours. Our team recognizes that it is important to keep this probiotic cool, therefore, we don't generally risk shipping after a Wednesday particularly to Queensland as this can risk it getting stuck in a warehouse over the weekend. We shipped your order on the 4th and it arrived to you on the 7th. This is within the recommended 72 hours Mutaflor allows for shipping. There is no way for us to guarantee the ice stays solid, however, packing with ice does drastically increase the ability for us to ship to you safely. Good news is the product has arrived to you in good time and should be fine for you to take! Please reach out if you have any further questions. Kind Regards, Annie (Naturopath)
Posted 4 years ago
“The staff are very friendly and very accommodating. The delivery of the order is prompt and sometimes earlier than the delivery date. The packaging of the medicine is excellent. The service is excellent and cannot fault it in any way, shape or form. Ordering until delivery has always been a breeze. Thank you. Rica”
Helpful Report
Posted 4 years ago
“Always a fast and efficient service and you always have great stock, thankyou.”
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Posted 4 years ago
“Correct goods arrived, well packed and within time indicated.”
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Posted 4 years ago
“I always find the staff very helpful and the products are generally available and delivered promptly.”
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Posted 4 years ago
“This was so easy, my doctor made me the link to my shopping cart and I just had to pay! Super fast delivery, neatly packed... can recommend! Thank you”
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Posted 4 years ago
“Short delivery time.Well packed.”
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Posted 4 years ago
“Wonderful online service , very caring & knowledgeable…have changed my natural menopausal relief & it has changed my life! Thankyou sooo much Georgia 🌹”
Helpful Report
Posted 4 years ago
“I placed an order and needed to cancel it, I can’t remember the name of the woman who helped me, but she was amazingly helpful and even went to the post office to get my parcel back!! Thank you so much! Extraordinary to receive such wonderful customer service these days.”
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Posted 4 years ago
“Very fast response when I uploaded my prescriptions and fast delivery of order”
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Posted 4 years ago
“Products arrived promptly and I good condition. Will definitely keep buying from Natural Chemist.”
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Posted 4 years ago
“Express delivery was delivered next day which is very good.”
Helpful Report
Posted 4 years ago
Natural Chemist is rated 4.7 based on 1,362 reviews