Natural Chemist Reviews

Name: Natural Chemist
Rating: 4.76

4.8 Rating 1,171 Reviews

95 %

of reviewers recommend Natural Chemist

4.8

Based on 1,171 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Natural Chemist:

Welcome to a better kind of pharmacy!
Finally a full-service traditional pharmacy integrated with natural and complementary health solutions. Qualified, integrative and caring.

Visit Website

Phone:

1300 882 303

Email:

info@naturalchemist.com.au

Location:

95 Greenwich Rd, Greenwich, NSW
2065

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Natural Chemist 5 star review on 6th June 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The collagen is real but the sleep formula didn't put me to sleep”

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Posted 9 months ago

Thanks for your review Marco :)

Posted 9 months ago

“Excellent service and quick delivery. I would have liked to have a more detailed prescription and indication with medication, such as have with meals or avoid drinking this close to bed time etc.”

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Posted 9 months ago

Thank you for your review and feedback! Kind regards, Natural Chemist.

Posted 9 months ago

“Products are good, but packaging was horrendous. Was lines in insulation type padding went everywhere.”

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Posted 10 months ago

Hi Tom, Thank you for your review. We pride ourselves in using eco-friendly recyclable packaging in order to reduce waste and plastics and would love to hear your feedback. I have emailed you for a little more information. Kindest regards, Natural Chemist.

Posted 10 months ago

“Easy to navigate the website and delivered in the time frame estimated”

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Posted 10 months ago

Thankyou for your review Trinette :)

Posted 10 months ago

“Georgia (the Naturopath) that assisted me was very helpful and knowledgeable. Delivery was quick and arrived the following day with Express Post. Will definitely use again.”

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Posted 11 months ago

Happy to hear!

Posted 11 months ago

“Tried to help”

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Posted 11 months ago

Thank you for leaving a review. If we can help with anything further, please let us know. Kindest regards, Natural Chemist.

Posted 11 months ago

“Beautifully packaged and promptly shipped. Thank you p”

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Posted 11 months ago

Thankyou for your review!

Posted 11 months ago

“Part of my order was not delivered but once I notified Natural Chemist the issue was dealt with quickly. Great communication”

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Posted 11 months ago

Thank you for your review. We appreciate your feed back and glad we could rectify the issue raised. Kindest regards, Natural Chemist.

Posted 11 months ago

“Received order promptly and hopefully will be beneficial for my health”

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Posted 11 months ago

Thank you for your review Marie! :)

Posted 11 months ago

“Quick delivery, rural location. Easy to order via Nature Care College.”

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Posted 11 months ago

Thankyou for your feedback.

Posted 11 months ago

“Pre/probiotics helped a lot with my constipation”

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Posted 11 months ago

Thanks for your review. Kindest regards, Natural Chemist.

Posted 11 months ago

“Product arrived promptly and was very carefully packaged.”

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Posted 1 year ago

Thankyou, Vera :)

Posted 1 year ago

“Everything was fine, processing of order was fine, delivery time approx 5 working days after dispatch, my only issue was that I didn't recieve any communication from Natural Chemist after placing my order and getting a confirmation. There wasn't an email saying "We've processed your order" or "Your order has been dispatched" - I had to rely on getting that information after the fact from the shipping company. It's not a deal breaker and I will buy again, but just makes me worry when buying first time from a new company, and it makes it feel like I don't know when I will get my order because I don't even know if they've seen it yet,”

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Posted 1 year ago

Hi Tara, thank you for your review. Our team has sent you an email regarding this. It may be worth checking your junk mail to make sure we aren't getting lost in there! Kind regards, Annie (Naturopath)

Posted 1 year ago

Hi Tara, Thanks again for your feedback. Natural Chemist typically sends out an automated email with every dispatch in order to notify our customers that their delivery has been shipped. We are currently looking into why this was not synced with your order and are confident it will be rectified soon. Please let us know if we can help further. Kindest regards, Natural Chemist Team.

Posted 1 year ago

“Still early days will give a review soon, but I do feel a bit better”

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Posted 1 year ago

“Courteous person assisting with filling the order and the goods were delivered in good time. Thank you for prompt service.”

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Posted 1 year ago

Thanks for your review Marcel!

Posted 1 year ago

“Paid for express delivery. Didn't receive the product for 8 days. The product was in transit for four of those days. Four days to deliver 60km from the pickup.”

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Posted 1 year ago

Hi Adam, thank you for your review. The probiotic you ordered is considered a "fridge free" probiotic. Manufacturers recommendation for storage is "Keep away from direct sunlight and store bellow 25˚C in a cool dry place. We recommend refrigeration upon opening." This will help increase its shelf life after the seal has been broken. Great news is your product will not have been impacted by the 4 days in transit. Please don't hesitate to call our team if you have any questions - 1300 882 303. Kind regards, Annie (Naturopath)

Posted 1 year ago

“Some packages were damaged, in the next shipment it is better to put a "fragile" sticker on the box.”

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Posted 1 year ago

We appreciate the feedback :)

Posted 1 year ago

“Overall, I'm pleased with Natural Chemist. With a script there was a back and forth and it took some time. But at the end everything was fine”

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Posted 1 year ago

Thankyou for your review Franz!

Posted 1 year ago

“Appreciated their patience in learning how to use their site.”

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Posted 1 year ago

We are always here to help and encourage you to reach out if you need any further assistance. Kind regards, Natural Chemist Team.

Posted 1 year ago

“The products are good. The postage is expensive. I have paid much less for items that are larger in size and the express post option is also very expensive. It all adds up when you spend money on good quality products.”

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Posted 1 year ago

Natural Chemist is rated 4.8 based on 1,171 reviews