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Natural Chemist Reviews

4.8 Rating 1,172 Reviews

95 %

of reviewers recommend Natural Chemist

Company Reviews

Product Reviews

4.8

Based on 1,172 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Natural Chemist:

Welcome to a better kind of pharmacy!
Finally a full-service traditional pharmacy integrated with natural and complementary health solutions. Qualified, integrative and caring.

Visit Website

Phone:

1300 882 303

Email:

info@naturalchemist.com.au

Location:

95 Greenwich Rd, Greenwich, NSW
2065

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Natural Chemist 5 star review on 6th June 2023

Natural Chemist 5 star review on 11th March 2023

Natural Chemist 5 star review on 24th February 2023

Natural Chemist 5 star review on 25th October 2022

Natural Chemist 5 star review on 24th October 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Online order nearly always arrives promptly. The probiotic I order is excellent, however it’s very expensive. It would be nice if Natural Chemist had some sales occasionally.”

Posted 3 years ago

“Very good service and prices”

Posted 3 years ago

“Products are available at discounted prices and shipping was quick too.”

Posted 3 years ago

“Great customer service, fast delivery”

Posted 3 years ago

“Everything was great but I wanted to order Basica Active and couldn't without a script or something. I can buy this over the counter so I don't know why this is the case.”

Posted 3 years ago

“Products are great. Very convenient. Just wish delivery would be a bit quicker.”

Posted 3 years ago

“Quick delivery. Thanks”

Posted 3 years ago

“Unfortunately I did not notice email or phone message left. Life sometimes just gets in the way. I wish you would have been able to contact my referrer to sort the situation as Ive only just started ordering these products . My fault over all but will have to pay for more postage by the looks of it.”

Posted 3 years ago

“Great products !! I’d like to see them using environmentally - sustainable packaging. I was disappointed to have my package arrive with styrofoam.”

Posted 3 years ago

Thanks very much for your feedback. We do appreciate it. We are trialling different packaging options and will phase out all styrofoam eskies very soon. I think however you may have been referring to the packaging peanuts, please know that they are not styrofoam, they are biodegradable and can be put in your compost. Also, any plastic we do use for packaging is recycled from the deliveries we receive from our suppliers.

Posted 3 years ago

“the purchasing process was smooth as was the delivery and tracking process. As to the benifit of the medication i feel that it is a little soon to tell as i have only been taking it a short time.”

Posted 3 years ago

“Order was received okay, delayed in postage and was unsure when the parcel was due to arrive until day of. My only criticism was that the tincture has no ingredients listed on the bottle - I have no idea what I am drinking, and with an intimidating smell I had trepidation initially about injesting something that smelt so strongly like poison :)”

Posted 3 years ago

“Easy, no fuss , fast delivery, all you want really”

Posted 3 years ago

“Excellent service. Website could be improved by notifying buyers when a prescription is a prerequisite.”

Posted 3 years ago

“It works but the pill is rather large and hard to swallow. Also, have to take twice daily at the same time of day/night instead of just once for the best results.”

Posted 3 years ago

“I found it was a great help to my sex life”

Posted 3 years ago

“Only got product today. Terrible postage but cannot comment on product”

Posted 3 years ago

“The service you provided was excellence, however I do have a piece of feedback that I hope you will consider. My bottle arrived in a box with a lot of styrofoam packaging that I feel in this day and age is inappropriate. There must be some alternative packaging materials that would be less environmentally harmful. Even scrunched up newspaper would be preferable. I will really think twice about having items delivered knowing that I will be unnecessarily contributing to our waste crisis.”

Posted 3 years ago

Hi Danielle, Thanks very much for your feedback and we share your concerns about the environmental impact of packaging. The peanuts we use are actually not styrofoam, they are biodegradable starch. You can put them in the compost or dissolve them in water! As for other materials, we do sometimes re-use plastic bubble wrap that has been sent to us. We get a lot of plastic in the deliveries from our suppliers and so we figure it's better to reuse it than to throw it out. We did trial buying paper to scrunch up and use but whilst it kept our customers happy the net environmental impact was negative (because that meant we had to buy paper and throw away the plastic and starch peanuts our suppliers used). I hope that makes sense, and thanks again for your feedback.

Posted 3 years ago

“Seem to work as advertised”

Posted 3 years ago

“Too early to tell with only receiving them 5 days ago, a small change after 3 days.”

Posted 3 years ago

“Watering was easy, delivery was prompt.”

Posted 3 years ago

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Natural Chemist is rated 4.8 based on 1,172 reviews