Natural Chemist Reviews

4.8 Rating 1,172 Reviews
95 %
of reviewers recommend Natural Chemist
4.8
Based on 1,172 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Natural Chemist Reviews

About Natural Chemist:

Welcome to a better kind of pharmacy!
Finally a full-service traditional pharmacy integrated with natural and complementary health solutions. Qualified, integrative and caring.

Visit Website

Phone:

1300 882 303

Email:

info@naturalchemist.com.au

Location:

95 Greenwich Rd, Greenwich, NSW
2065

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Excellent products. Service was great too, even when one item was back-ordered they kept me in the loop and sent it out at a later date with no extra charge.
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Posted 2 years ago
Usually, Natural Chemist are diligent in processing orders in a timely manner. My most recent order was recieved by Australia Post, but then it did not move from their receiving depot. After a seven day delay I contacted Natural Chemist to verify the status of my order. NC reported that it was "delivered to the wrong address". In other words it was lost! To NC credit they dispatched a replacement order by express post to me. I have ME/CFS and I rely on treatment providers to deliver my medications in a timely way.
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Posted 2 years ago
Very helpful
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Posted 2 years ago
The team has been a great help. The package send very quickly and received few days later (i'm in new calédonia).
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Posted 2 years ago
Not happy with Mutaflor increasing in price so much, I’m a regular client have been for years.
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Posted 2 years ago
This is a very easy company to deal with, prompt and effecient, the website is easy to navigate, it allows you to get good information so you can choose well.
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Posted 2 years ago
Helpful and fast delivery. Most of our supplements come from here.
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Posted 2 years ago
Natural chemist have been helpful in enabling me to purchase Blackmore celloid minerals. This is my second order which hasn’t arrived yet as I live in Scotland uk but so far the service has been good with friendly staff.
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Posted 2 years ago
Very fast turnaround time between ordering and delivery. Impressive since the product was not available in VIC at the time.
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Posted 2 years ago
I found Natural Chemist to be very helpful with my order. The short consultation with the Naturopath was very thorough and she took the time to ask me questions to ensure my order suited my needs. Delivery time was a little slow, but understandable due to current COVID conditions impacting postal services.
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Posted 2 years ago
Very efficient. Quick delivery. Website easy to negotiate.
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Posted 2 years ago
I honestly thought this site was a scam because I looked high and low for my magical herbs. Then there was a slight glitch with Auspost but that was Auspost's fault. Throughout the whole thing the Natural Chemist team were responsive and sorted it all out and assured me that the magical herbs were on the way, hoooooray! :D
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Posted 2 years ago
speedy delivery , reliable
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Posted 2 years ago
I have been a customer of Natural Chemist for around 4 years. Customer service has not been as great as the beginning. I understand that we are in crazy times and still refer people to them, we just have to allow extra time for delivery of product to them to dispatch and times of delivery. This is with all companies right now. I am still able to look at the system to see where it is at. They reply back within a day and that is the best you can hope for in this environment. I find staff friendly and that is all you can ask for.
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Posted 2 years ago
Will use again & am very happy with the service and prices. I was contacted by text re a product being unavailable and offered an alternative product or refund. I chose the alternative after which my complete order was promptly posted and received. Glass bottles were wrapped in felt made from Aussie wool (can reuse or compost) - I am very impressed with that - thank you! (I gave 4 stars instead of 5 only because one item I ordered online was not available).
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Posted 2 years ago
The website is very good . I choice 4 star because the shipping carrier is bad it’s expensive comper the service. its late. I hope choice another shipping carrier
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Posted 2 years ago
Punctual, realiable.
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Posted 2 years ago
Fast and reliable, definitely recommended and will use again.
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Posted 2 years ago
Great product and prompt service. Very happy!
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Posted 2 years ago
The products arrived quickly, the instructions were clear and easy to follow on the packaging.
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Posted 2 years ago
Natural Chemist is rated 4.8 based on 1,172 reviews