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Natural Chemist Reviews

4.7 Rating 1,329 Reviews
94 %
of reviewers recommend Natural Chemist
Company Reviews Product Reviews
4,889
 Questions Insights Metrics Info
4.7
Based on 1,329 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Read Natural Chemist Reviews

About Natural Chemist:

Welcome to a better kind of pharmacy!
Finally a full-service traditional pharmacy integrated with natural and complementary health solutions. Qualified, integrative and caring.

Visit Website

Phone:

1300 882 303

Email:

info@naturalchemist.com.au

Location:

95 Greenwich Rd, Greenwich, NSW
2065

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Tammy Guest
Verified Reviewer
“I just love having personalised compounded medicine, this has been the boost I've needed. Ive found it definitely is better in cold water, and that i am missing it when i forget to have it.”
Helpful Report
Posted 2 years ago
Ann Giovsnakis
Verified Buyer
“Hi l was disappointed as l paid extra for it to be delivered quicker and it took just over a week to get my order.”
Helpful Report
(Brookvale, 2100) - Posted 2 weeks ago
Hi Ann, Thank you for your feedback. I’m sorry to hear you were disappointed with the delivery timeframe, and I completely understand how frustrating it is when you are expecting an order sooner. I have checked your order, and I can see that standard shipping was selected rather than express shipping. Our standard shipping timeframe is approximately 2–3 business days, and as your order was placed over the weekend, this timeframe begins from the next business day. I appreciate that it felt like a long wait overall, especially when weekends are included in the total time. We’re sorry for any confusion around the shipping timeframe and appreciate your understanding. Kind regards, Customer Service Team
Posted 2 weeks ago
Thank you for your email. I’m sorry to hear you were disappointed with the delivery timeframe, and I completely understand how frustrating it is when you are expecting an order sooner. I have checked your order, and I can see that standard shipping was selected rather than express shipping. Our standard shipping timeframe is approximately 2–3 business days, and as your order was placed over the weekend, this timeframe begins from the next business day. There was a public holiday in NSW on the Monday that would have impacted dispatch. I appreciate that it felt like a long wait overall, especially when weekends are included in the total time. We’re sorry for any confusion around the shipping timeframe and appreciate your understanding. Kind regards, Customer Service Team
Posted 2 weeks ago
Daniel Rowe
Verified Buyer
“Fast Great Product used to before a few times awesome chemist turned up quick shipped the same day awesome shop”
Helpful Report
(Brookvale, 2100) - Posted 3 weeks ago
Thanks so much Daniel for your great feedback and for your continued support. We’re glad you’re happy with the product and our fast service - really appreciate it! Kind regards, Natural Chemist
Posted 2 weeks ago
Elaine Allan
Verified Buyer
“I was very happy with the packaging for my meditation, and home delivery was great.”
Helpful Report
(Brookvale, 2100) - Posted 4 weeks ago
Thank you Elaine for your kind words! We’re so glad you were happy with the packaging and that the delivery experience met expectations. Kind regards, Natural Chemist
Posted 3 weeks ago
Jodie Kellock
Verified Buyer
“Friendly and helpful! Would highly recommend.”
Helpful Report
(Brookvale, 2100) - Posted 1 month ago
Kylie Riddell
Verified Buyer
“As a practitioner I appreciate the extensive range available, and assistance to enable me to provide a bespoke and tailored product to my patients. The service was smooth and seamless. I will definitely use Natural Script and Natural Chemist again”
Helpful Report
(Brookvale, 2100) - Posted 1 month ago
Anonymous
Verified Buyer
“The process to order online was very easy and delivery was quick. I will definitely use it again.”
Helpful Report
(Brookvale, 2100) - Posted 1 month ago
Thanks so much for your feedback! We’re really glad you found the ordering process easy and that your delivery arrived quickly. We appreciate your support and look forward to helping you again next time :)
Posted 1 month ago
Susan Mozell
Verified Buyer
“Straight forward to order, quick delivery made easy. Perfect service! Appreciate the ease of getting my items to my door in a few days.”
Helpful Report
(Brookvale, 2100) - Posted 1 month ago
Thanks so much for your kind feedback! We’re really glad everything was easy to order and arrived quickly. We appreciate you taking the time to share your experience and hope to help you again soon :)
Posted 1 month ago
Anonymous
Verified Buyer
“good and on time”
Helpful Report
(Brookvale, 2100) - Posted 1 month ago
Thank you for your 5-star review 🌿 We’re so glad to hear your order arrived on time and met your expectations. We truly appreciate your support🌱
Posted 1 month ago
Michelle Glover
Verified Buyer
“I always purchase my BergaMet Advanced from Natural Chemist. I have found their service/dispatch has always been prompt and efficient sending my order over to me in Western Australia.”
Helpful Report
(Brookvale, 2100) - Posted 1 month ago
Thank you so much for your kind feedback 🌿 We’re delighted to hear that you’ve consistently had a positive experience purchasing your BergaMet Advanced with us. It’s great to know our team’s prompt dispatch and efficient service has reached you smoothly all the way in Western Australia. We truly appreciate your continued support and look forward to serving you again 🌱
Posted 1 month ago
Christine Petersen
Verified Buyer
“Great product, service and fast delivery 👏”
Helpful Report
(Brookvale, 2100) - Posted 2 months ago
Hi Christine Thank you for the lovely feedback! We’re so glad you’re happy with the product, service, and speedy delivery 👏 Your support means the world to us! Kind regards, Natural Chemist
Posted 2 months ago
Alan Hunt
Verified Buyer
“Staff members are very friendly and helpful when contacted by phone. Items ordered are packaged very securely and posted quickly.”
Helpful Report
(Brookvale, 2100) - Posted 2 months ago
John Grey
Verified Buyer
“The carrier erred by returning the goods to the Post Office. This cost me another $20 in Uber fees to pick it up‼️ I’m not happy about that. They could have telephoned me prior to THAT action, I’m afraid.”
Helpful Report
(Brookvale, 2100) - Posted 2 months ago
Anonymous
Verified Buyer
“Natural Chemist had everything I needed, so I did not have to shop at mulitple online shops. They were quick to deliver my order too. Will definitely keep shopping here.”
Helpful Report
(Brookvale, 2100) - Posted 2 months ago
Thank you for your kind review. We are so pleased you were happy with our services! Kind regards, Natural Chemist
Posted 2 months ago
Ed JENNINGS
Verified Buyer
“Quick and professional service”
Helpful Report
(Brookvale, 2100) - Posted 2 months ago
Toni Imrie
Verified Buyer
“Natural Chemist is a godsend. It's easy to access my prescriptions and my orders are always shipped and delivered quickly.”
Helpful Report
(Brookvale, 2100) - Posted 2 months ago
Helen Gosewisch
Verified Buyer
“Works well. Tastes bad but works well”
Helpful Report
(Brookvale, 2100) - Posted 3 months ago
Irene Weeden
Verified Buyer
“Easy to order and very accommodating. I live is Scotland so it takes a while to get to me but I’m very aware of that and haven’t had any problems. I am happy with this vimpant”
Helpful Report
(Brookvale, 2100) - Posted 3 months ago
Thank you so much for your lovely review. We’re really pleased to hear that you found the ordering process easy and that our team has been accommodating. Thank you as always for your continued support and business, it genuinely means a lot to us!
Posted 3 months ago
Kim Taylor
Verified Buyer
“Thanks for your prompt, professional service. It's always great to experience the ease of putting an order in online with Natual Chemist.”
Helpful Report
(Brookvale, 2100) - Posted 3 months ago
Hi Kim Thank you so much for your kind words! We’re thrilled to hear that you find ordering with us easy and enjoyable. It’s always our goal to make your experience simple, seamless, and positive. We really appreciate your support and look forward to serving you again soon! Warm regards, Natural Chemist Team
Posted 3 months ago
Christine Wilson
Verified Buyer
“prompt and packaging was amazing”
Helpful Report
(Brookvale, 2100) - Posted 3 months ago
Thanks Christine, we are so glad you were pleased with our service :)
Posted 3 months ago
Cheryl Young
Unverified Reviewer
“Picture of product did not match description , instead of expected 90 tablets per box only received 45 of Harmony Day and Night. Paid way above market price due to misleading representation of the product. Expect reimbursement for 180 tablets that were not honoured on delivery. Extremely disappointed with outcome. Cheryl.”
Helpful Report
Posted 3 months ago
We sincerely apologise for the confusion caused by the outdated product image following the brand’s recent rebrand. While the product title correctly stated the 45-tablet pack, we acknowledge the image showing the previous 90-tablet packaging was misleading and accept full responsibility. The listing has now been updated to reflect the current packaging. As the 90-tablet pack has been discontinued by the supplier, we’ve offered a full refund for the unopened items along with reply-paid return to ensure you are not out of pocket for the postage fee. Thank you for bringing this to our attention so we could address and correct the issue promptly.
Posted 3 months ago
Natural Chemist is rated 4.7 based on 1,329 reviews
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