Natural Chemist Reviews

Name: Natural Chemist
Rating: 4.75

4.8 Rating 1,239 Reviews

95 %

of reviewers recommend Natural Chemist

4.8

Based on 1,239 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Natural Chemist:

Welcome to a better kind of pharmacy!
Finally a full-service traditional pharmacy integrated with natural and complementary health solutions. Qualified, integrative and caring.

Visit Website

Phone:

1300 882 303

Email:

info@naturalchemist.com.au

Location:

95 Greenwich Rd, Greenwich, NSW
2065

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Natural Chemist 5 star review on 6th June 2023

Anonymous

Anonymous // 01/01/2019

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“I just love having personalised compounded medicine, this has been the boost I've needed. Ive found it definitely is better in cold water, and that i am missing it when i forget to have it.”

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Posted 11 months ago

“Ordered over a week ago, no correspondence or tracking since then. Bit slow!”

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(Brookvale, 2100) - Posted 4 days ago

Hi Jane, thank you for your review. Your order was shipped on the 2nd of December for you, which is the same day as you ordered. I can see it was delivered 2 days later (4th dec) to your local post office and is awaiting collection. Delivery was attempted, however it seems no one was home. Our team have emailed you regarding your order. Kind regards, Annie

Posted 3 days ago

“I received the request for a review before I received my order. I have now received my order that has clearly been run over by a vehicle. Luckily the inside was not damaged.”

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(Brookvale, 2100) - Posted 1 week ago

Dear Karen, Thank you for letting us know about your experience. I’m so sorry to hear about the condition in which your order arrived—it’s certainly not the standard we expect for our deliveries. While I’m relieved to hear that the contents were undamaged, it must have been disappointing to see the packaging in that state. I also want to acknowledge your feedback about receiving the review request before your order arrived. We really appreciate you bringing this to our attention, as it helps us improve our processes and ensure better timing in the future with email requests. If there’s anything more we can do to make this right or any concerns you’d like to share, please don’t hesitate to reach out. Your satisfaction is incredibly important to us, and we want to ensure every part of your experience is a positive one. Thank you for your understanding, and please know we’re here to help if you need anything further. Warm regards, Gabrielle Natural Chemist Customer Support

Posted 5 days ago

“Every time I order from natural chemist it takes forever.. I ordered two things on 25 November it is now 5 December and it’s still not here.. this could be an AU post thing but My eye contacts are Deliver the same way and they always show up within 4 to 5 business days”

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(Brookvale, 2100) - Posted 1 week ago

Dear Christina, Thank you for reaching out and sharing your concerns with us. I’m very sorry to hear about the delay with your recent order, and I completely understand how frustrating this must be for you. While we always strive to ensure timely delivery, there are times when unforeseen delays with Australia Post can occur. We sincerely apologise for any inconvenience this has caused. It's certainly not the experience we want for our valued customers. Thank you for bringing this to our attention. We truly appreciate your patience and understanding, and we’re committed to ensuring you receive your orders promptly in the future. Kind regards, Gabrielle Natural Chemist Customer Support

Posted 5 days ago

“Ordered Sunday evening, product arrived Friday. Feel that 5 days is too long, would have hoped for express posting with products like these.”

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(Brookvale, 2100) - Posted 1 week ago

“The products were easily found and ordered, but although I paid express post it was Tuesday the following week before the parxel arrived”

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(Brookvale, 2100) - Posted 1 week ago

“Thank you, I paid for the express delivery and it was geat express. Packed well. Directions on the tag were small and some informtion left was difficult to understand. No blue scoop included in powder - but I believe this is on it's way - appreciate this greatly. Overall great.”

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(Brookvale, 2100) - Posted 1 week ago

“Professional and sincere care”

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(Brookvale, 2100) - Posted 3 weeks ago

“Easy to order and a quick delivery.”

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