Natural Chemist Reviews

Name: Natural Chemist
Rating: 4.73

4.7 Rating 1,305 Reviews

94 %

of reviewers recommend Natural Chemist

4.7

Based on 1,305 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Natural Chemist:

Welcome to a better kind of pharmacy!
Finally a full-service traditional pharmacy integrated with natural and complementary health solutions. Qualified, integrative and caring.

Visit Website

Phone:

1300 882 303

Email:

info@naturalchemist.com.au

Location:

95 Greenwich Rd, Greenwich, NSW
2065

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Natural Chemist 5 star review on 6th June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service, but the rebates should be rewritten. No very clear. Please have a look at it so you may see what i mean. The way it is written it gives one the impression that as soon as the order is processed it will immediately show up in the rebates section. Thanks”

Helpful Report

Posted 5 years ago

Thanks very much. We appreciate your feedback and yes we are working on an improved system for practitioners that fixes that issue and does much more. We will let you know when it is ready to go. Thanks again.

Posted 5 years ago

“There was a delivery issue on my product apparently due to Covid. So it arrived outside the recommended fridge life and i made contact to explain the situation. I was thankfully given a full refund by Natural Chemist. The staff were great and helpful. I will use them again!!”

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Posted 5 years ago

“Excellent product”

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Posted 5 years ago

“Absolutely amazing service and care of shipping the product.”

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Posted 5 years ago

“Fast, efficient service with an easy to navigate website”

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Posted 5 years ago

“I love Natural Chemist. Always very helpful with sourcing prescribed products. Fast shipping and great pricing!!”

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Posted 5 years ago

“The speed of delivery was excellent. My real concern is that you call yourself natural chemist, the products are natural and then you use horrible single use plastic to send it in. I think This must be duplicated by every sale. Are you working towards any alternatives?”

Helpful Report

Posted 5 years ago

Hi Fenella, Thanks very much for your feedback and we share your concern for single use plastics. We generally only use plastic for packaging that has been already used, ie. we get a lot of plastic in the deliveries from our suppliers and so we figure it's better to re-use it in the products we ship out than to dispose of it straight away. The exception to this rule for us is when shipping probiotics and other products that need to remain cold. We are open to any suggestions on how to handle these, and also we will be trialling some alternative materials we've found over the next few weeks. Thanks again for your feedback.

Posted 5 years ago

“Easy transaction. Good communication from company regarding availability of product. Due to substitute, the final price was higher. Will buy again from Natural chemist.”

Helpful Report

Posted 5 years ago

“excellent products delivered accurately but took a star off for the length of time the delivery took”

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Posted 5 years ago

“Great service. When I was contacted to advise the product I ordered was out of stock they had already organised an excellent substitute at no extra cost. Impressed!!”

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Posted 5 years ago

“Quick delivery of a difficult to obtain product”

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Posted 5 years ago

“Good service and very perlite all ways a happy voice”

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Posted 5 years ago

“Products received promptly and great personal touch. I also like the fact that they Donate a Portion of their profit to a Great Charity. These are the type of businesses that I like to deal with; people with ethics and good in house knowledge!”

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Posted 5 years ago

“Excellent Service! Pleased I was able to receive my products within the week, especially in these times. Thank you :-)”

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Posted 5 years ago

“I bought my order on line with my scanned prescription. Every thing happened smoothly and my order was posted the next day. The order arrived in WA in about 5 days, which is quick considering the COVID delays. Many thanks Rhonda”

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Posted 5 years ago

“fast delivery . waiting on results ?”

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Posted 5 years ago

“Provided the item I wanted, quickly and cost effective”

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Posted 5 years ago

“Prompt service and delivery of items”

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Posted 5 years ago

“Natural Chemist are always good to deliver quickly, accurately and I love that our purchases help with those needing clean water.”

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Posted 5 years ago

“One of the best drinks on the market, my wife and I start our everyday right with it.”

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Posted 5 years ago

Natural Chemist is rated 4.7 based on 1,305 reviews