Natwest Reviews

Name: Natwest
Rating: 1.62

1.6 Rating 616 Reviews

15 %

of reviewers recommend Natwest

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Natwest 1 star review on 15th March 2026

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I appreciate good customer service, although I don't like banks. Thank you NatWest Help”

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Posted 12 years ago

“Well I have just had the most delightful customer service by a man NatWest Help The Irish accent definitely helped!!”

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Posted 12 years ago

“I know it's a weird thing to be happy about, but I actually love my bank Natwest. Probably the nicest customer service team in the UK!”

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Posted 12 years ago

“the service i had was good.Thanks”

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Posted 12 years ago

“I must say even tho I got declined an overdraft NatWest Help were extremely good on there customer service :-)”

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Posted 12 years ago

“someone from customer service now making me tea. :)”

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Posted 12 years ago

“that's what I'd call excellent customer service.... ; )”

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Posted 12 years ago

“Awful customer service NatWest Help Oxford road Manchester.”

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Posted 12 years ago

“Two meetings with Natwest and still haven't managed to speak to an adviser about MY MONEY! Appalling customer service :(”

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Posted 12 years ago

“...a pat on the back for being so helpful. Being in the customer service. Thanks!”

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Posted 12 years ago

“NatWest couldn't do customer service if it hit them over the head! frustrated”

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Posted 12 years ago

“Definitely fell in love with the man on the natwest customer service phone. He was adorable, sorted all my problems out in no time, happy now”

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Posted 12 years ago

“have just had amazing customer service from you over the phone thank you so much!”

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Posted 12 years ago

“I forgot how much I actually dislike Natwest in Croydon, customer service is sooo poor!”

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Posted 12 years ago

“£16.00 to call NatWest Help about a simple enquiry?!?! AWFUL customer service. Absolutely appalling. £16?!”

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Posted 12 years ago

“Amazing Customer Service from NatWest, Thank you so much & keep up the great work!”

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Posted 12 years ago

Natwest is rated 1.6 based on 616 reviews