Login
Start Free Trial Are you a business?? Click Here

Natwest Reviews

1.6 Rating 541 Reviews
16 %
of reviewers recommend Natwest

Write Your review

just wanted to thank your fraud team for being far more vigilant and efficient than myself, top customer service.
Helpful Report
Posted 11 years ago
However much I may complain about NatWest, their customer service is amazing.
Helpful Report
Posted 11 years ago
Actually very nice to compliment a company for once for their excellent service and help, thank you NatWest
Helpful Report
Posted 11 years ago
natwest have outdone themselves! Worst Bank Ever! Worst customer relations department, ever!!!
Helpful Report
Posted 11 years ago
Incredible customer service from NatWest Help very grateful for your understanding whilst times are hard.
Helpful Report
Posted 11 years ago
I appreciate good customer service, although I don't like banks. Thank you NatWest Help
Helpful Report
Posted 11 years ago
Well I have just had the most delightful customer service by a man NatWest Help The Irish accent definitely helped!!
Helpful Report
Posted 11 years ago
I know it's a weird thing to be happy about, but I actually love my bank Natwest. Probably the nicest customer service team in the UK!
Helpful Report
Posted 11 years ago
the service i had was good.Thanks
Helpful Report
Posted 11 years ago
I must say even tho I got declined an overdraft NatWest Help were extremely good on there customer service :-)
Helpful Report
Posted 11 years ago
someone from customer service now making me tea. :)
Helpful Report
Posted 11 years ago
that's what I'd call excellent customer service.... ; )
Helpful Report
Posted 11 years ago
Awful customer service NatWest Help Oxford road Manchester.
Helpful Report
Posted 11 years ago
Two meetings with Natwest and still haven't managed to speak to an adviser about MY MONEY! Appalling customer service :(
Helpful Report
Posted 11 years ago
...a pat on the back for being so helpful. Being in the customer service. Thanks!
Helpful Report
Posted 11 years ago
NatWest couldn't do customer service if it hit them over the head! frustrated
Helpful Report
Posted 11 years ago
Definitely fell in love with the man on the natwest customer service phone. He was adorable, sorted all my problems out in no time, happy now
Helpful Report
Posted 11 years ago
have just had amazing customer service from you over the phone thank you so much!
Helpful Report
Posted 11 years ago
I forgot how much I actually dislike Natwest in Croydon, customer service is sooo poor!
Helpful Report
Posted 11 years ago
£16.00 to call NatWest Help about a simple enquiry?!?! AWFUL customer service. Absolutely appalling. £16?!
Helpful Report
Posted 11 years ago
Natwest is rated 1.6 based on 541 reviews