Natwest Reviews

Name: Natwest
Rating: 1.63

1.6 Rating 607 Reviews

15 %

of reviewers recommend Natwest

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Natwest 2 star review on 17th February 2026

WhatsApp (+ 4 4 73 88 6 97 9 58.)Email Harrylucy977(at) Gmail.Com Help Me Recover My Lost Money

Richard.O

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been a natwest customer for nearly 15 years. I called the NatWest customers service because I have had series problem while I was trying to withdraw my money. The lady customer adviser was extremely rude, disconnected my call. I have made a compliment and I was someone will get back to me in 5 days time but still no respond!! Finally I've decided to cancel all my direct debits and close my bank...!”

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Posted 8 years ago

“I have held an account with Nat West since 1987.I have always been happy with them.Since I have been on line(about two years)I have been cheated by some unscrupulous people.I have phoned Nat West fraud team and they have been marvellous refunding me my losses in no time. Just one little complaint,to phone Nat West fraud team is a marathon wait.I have been waiting for up to 30 minutes.”

Natwest 5 star review on 14th February 2017

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Posted 9 years ago

“Have my two mortgages with them, and been a customer for over 16 years with them. They are great!”

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Posted 9 years ago

“I would like to take this opportunity to thank NatWest on solving a problem I head with unscrupulous Internet phone sales company.”

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Posted 10 years ago

“Really great customer service from NatWest as always (:”

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Posted 12 years ago

“Best service in Natwest! Slightly more relaxed about this mess I'm in.”

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Posted 12 years ago

“just wanted to thank your fraud team for being far more vigilant and efficient than myself, top customer service.”

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Posted 12 years ago

“However much I may complain about NatWest, their customer service is amazing.”

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Posted 12 years ago

“Actually very nice to compliment a company for once for their excellent service and help, thank you NatWest”

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Posted 12 years ago

“natwest have outdone themselves! Worst Bank Ever! Worst customer relations department, ever!!!”

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Posted 12 years ago

“Incredible customer service from NatWest Help very grateful for your understanding whilst times are hard.”

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Posted 12 years ago

“I appreciate good customer service, although I don't like banks. Thank you NatWest Help”

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Posted 12 years ago

“Well I have just had the most delightful customer service by a man NatWest Help The Irish accent definitely helped!!”

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Posted 12 years ago

“I know it's a weird thing to be happy about, but I actually love my bank Natwest. Probably the nicest customer service team in the UK!”

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Posted 12 years ago

“the service i had was good.Thanks”

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Posted 12 years ago

“I must say even tho I got declined an overdraft NatWest Help were extremely good on there customer service :-)”

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Posted 12 years ago

“someone from customer service now making me tea. :)”

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Posted 12 years ago

“that's what I'd call excellent customer service.... ; )”

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Posted 12 years ago

“Awful customer service NatWest Help Oxford road Manchester.”

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Posted 12 years ago

“Two meetings with Natwest and still haven't managed to speak to an adviser about MY MONEY! Appalling customer service :(”

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Posted 12 years ago

Natwest is rated 1.6 based on 607 reviews