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Natwest Reviews

1.6 Rating 603 Reviews
15 %
of reviewers recommend Natwest

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Natwest 1 star review on 18th January 2026
Malachi .A Sheppard
Natwest 1 star review on 9th October 2025
Sam .A Bruce
Natwest 1 star review on 9th October 2025
Susan Gonzalez
Natwest 5 star review on 13th September 2025
Jane Robert
Natwest 1 star review on 29th June 2025
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Natwest 1 star review on 29th June 2025
Richard.O
Natwest 1 star review on 23rd June 2025
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32
Anonymous
Anonymous  // 01/01/2019
I have been a natwest customer for nearly 15 years. I called the NatWest customers service because I have had series problem while I was trying to withdraw my money. The lady customer adviser was extremely rude, disconnected my call. I have made a compliment and I was someone will get back to me in 5 days time but still no respond!! Finally I've decided to cancel all my direct debits and close my bank...!
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Posted 8 years ago
natwest have outdone themselves! Worst Bank Ever! Worst customer relations department, ever!!!
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Posted 12 years ago
I forgot how much I actually dislike Natwest in Croydon, customer service is sooo poor!
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Posted 12 years ago
£16.00 to call NatWest Help about a simple enquiry?!?! AWFUL customer service. Absolutely appalling. £16?!
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Posted 12 years ago
Awful customer service NatWest Help Oxford road Manchester.
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Posted 12 years ago
Two meetings with Natwest and still haven't managed to speak to an adviser about MY MONEY! Appalling customer service :(
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Posted 12 years ago
Natwest is rated 1.6 based on 603 reviews