Net World Sports Reviews

Name: Net World Sports
Rating: 2.97

3.0 Rating 415 Reviews

49 %

of reviewers recommend Net World Sports

Company Reviews

Questions

Metrics

3.0

Based on 415 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	2.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Net World Sports 1 star review on 17th July 2024

Anonymous

Net World Sports 1 star review on 16th July 2024

Heather

Net World Sports 1 star review on 20th April 2024

BENJAMIN EVERETT SPERRY

Anonymous

Anonymous // 01/01/2019

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“A post for Lisa... Ordered a rugby tackle bag for my son at Christmas which arrived promptly but unfortunately also arrived damaged. These things do happen but what matters most is how a company responds and resolves matters. Lisa and Net World, first class for helping to keep my little boy happy at Christmas.”

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Posted 1 year ago

“Jade was very kind and answered my questions and solved my problem! Thank You Jade”

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Posted 1 year ago

“The customer service I received today over the phone was exceptional to say the least. I accidentally ordered two of the same product. Not only did they refund the extra item, they also refunded and honoured the 10% discount I missed by not entering the discount code on check out! They were quick, efficient and very helpful. Thank you!!”

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Posted 1 year ago

“Excellent customer service by Lisa today (27/11/23)”

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Posted 1 year ago

“Jade was extremely helpful when I rung asking to add something to my order which I had forgotten! She was able to answer all the questions I had 5 star customer service”

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Posted 1 year ago

“When I ordered the soccer net for my nephew I missed entering the CyberMonday discount code. I phoned the call center (in UK) and was fortunate enough to connect with friendly and efficient Jade -- who promptly adjusted the order and issued the discount refund. Wow, I wish Air Canada would be as friendly and efficient.”

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Posted 1 year ago

“Quick Reply and immediate assistance with question and purchase”

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Posted 1 year ago

“The most affordable source of balls and equipment for the high school rugby program I coach. Only knock against them seems minor - tacked on a pack of a dozen whistles along with the last ball order and only got the one whistle, and the strap broke on first use.”

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Posted 1 year ago

“We have purchased numerous tennis court benches from Net World Sports. We had multiple arrive damaged due to shipping, and Net World Sports stood by their product and either provided a discount or a replacement as needed until we were happy. I would hope they would work on packing the items better in the future to prevent this sort of problem down the road, but I am happy to hear that customer service did everything they could to right the wrong.”

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Posted 1 year ago

“THEY CAME QUICKLY AND WERE JUST WHAT I NEEDED!!”

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Posted 1 year ago

“Excellent service. I had some damage on my soccer net but they sent me back the new components promptly.”

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Posted 1 year ago

“I have received a wrong piece 198 The left post keep detaching !!”

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Posted 1 year ago

“Hi was talking to jade this afternoon. About my order.. and jade was so great at her job she assisted me in every way possible and to get my query resolved.. thanks so much jade hopefully my order arrives soon enough. Brilliant costumer service. Kind regards Des Byrne”

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Posted 1 year ago

“Very good customer service. I had forgotten to apply a discount code and when calling customer services for help Lisa had the problem sorted in under a minute! Excellent service!”

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Posted 1 year ago

“Great prices”

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Posted 1 year ago

“Fast shipping and best price I could find for our 12’x6’ soccer goal. Kids and I put it together in 10 minutes and they love it.”

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Posted 1 year ago

“Customer service quick to rectify error in order input with a positive and friendly response”

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Posted 1 year ago

“After making a purchase, I encountered a problem while trying to apply the discount code. However, Sam came to my rescue through email and swiftly resolved the issue. His response time was impressively quick. Thanks again Sam!”

Helpful Report

Posted 1 year ago

“Order not yet received, (only placed today) - but they were helpful in amending my postage preference and waived the additional fee for next day delivery as a gesture of goodwill. So far so good.”

Helpful Report

Posted 1 year ago

“Made purchase from .com site and my invoice did not state USD (ordered from Canada) and was charged exchange. Contacted customer care to see if they could credit or reimburse me the exchange amount but they refused to entertain the idea and were not at all understanding. I will no longer purchase from a company that refuses to work with its customers.”

Helpful Report

Posted 1 year ago

Net World Sports is rated 3.0 based on 415 reviews