NetPal™ Reviews

Name: NetPal™
Address: 20-22 Wenlock Road, London
Rating: 4.66

4.7 Rating 477 Reviews

92 %

of reviewers recommend NetPal™

Company Reviews

Questions

Metrics

4.7

Based on 477 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

02921 287 336

Email:

administrator@netpal.co.uk

Location:

20-22 Wenlock Road
London
N1 7GU

Write Your review

Tell us how NetPal™ made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Reasonable price, good communication and when they couldn't find my unlock code on the first attempt they told me about this but still kept going it took longer than I hoped and expected but resolved in the end”

Helpful Report

Posted 4 years ago

“Had doubts at first but seen they used PayPal and was glad I used metal for my unlock code”

Helpful Report

Posted 4 years ago

“Quick and professional service! Very communicative. Prompt delivery! Will use there services in the future. Highly recommended.”

Helpful Report

Posted 4 years ago

“I was dubious at first, but with PayPal protection I knew I was protected. The process was very easy to follow. It took 4 days to complete and that included the weekend. I received an email very shortly after a concern and the issue was rectified immediately. I would use the NetPal again and I would recommend to others. The cost was also really good. It was less than £20 to unlock my phone.”

Helpful Report

Posted 4 years ago

“I ordered the network decoding code and I received only the network code but without the Defreeze code. to receive and Defreeze I had to place an order even if on the page it says that I receive the 2 codes. EXAMPLE Features of this Samsung network unlock service Logo Samsung Logo Manufacturer Samsung Service SIM Network Unlock PIN, NUC Code, NP Code, NCK, Network Unlock Code. Result Use any SIM card from any network Country UK Handsets All phone models including the S10 Permanent Yes Waiting Any UK Network (Superfast 3-24 hours) (Excludes weekends) EE 1-2 days (Excludes weekends) O2 1-5 days (Excludes weekends) Vodafone 1-5 days (Excludes weekends) Three 1-3 days (Excludes weekends) Example NCK: 26165130 (Unlock code) MCK: 85607174 (Defreeze)”

Helpful Report

Posted 4 years ago

“Code didn't work waste of time and money”

Helpful Report

Posted 4 years ago

Hello, you were refunded in full, even though it was clearly your handset that was the problem, so no waste of money plus you wouldn't accept any support. You could have been unlocked but chose instead to denigrate our company in a dishonest and irrational manner. We did our best to help.

Posted 4 years ago

“Very good really quickly done great”

Helpful Report

Posted 4 years ago

“I made a request to cancel my order but received no reply.”

Helpful Report

Posted 4 years ago

“Worked a treat! Was a bit suspicious to begin with because others were charging alot more so payed via paypal. Less than 12 hours later I got a code and it worked amazingly! Can now put any network sim in my phone thanks”

Helpful Report

Posted 4 years ago

“Fast efficient company with no problems whatsoever.Received code in 2 days and unlocked my galaxy note 10 plus. Will definitely use them again. Well done team.”

Helpful Report

Posted 4 years ago

“Sorted in 24 hours.”

Helpful Report

Posted 4 years ago

“Very good, simple, straightforward service. Does exactly what it says on the tin”

Helpful Report

Posted 4 years ago

“It's cool, you guys should just work on your response time.”

Helpful Report

Posted 4 years ago

“What's the point in waiting for days when other services give you the code instantly. What's the point in having a phone number when it never even goes through? Oh I see, it's just there as a confidence pre-sales booster.”

Helpful Report

Posted 4 years ago

“Quick and easy to understand ,great service !!”

Helpful Report

Posted 4 years ago

“Excelent service just over 24hrs and code worked first try recomend this service.”

Helpful Report

Posted 4 years ago

“A bit sceptical about using as there are a lot of sites offering the service but just take your money and run. Needn't have worried unlock code delivered within 24 hours and worked brilliantly.”

Helpful Report

Posted 4 years ago

“I would highly recommend NetPal , you don’t have to wait very long , I had my code within 3 days and that was over new year holidays. It’s really worth the money . Will use again .”

Helpful Report

Posted 4 years ago

“Bought the 24 hour unlock code and didn't get it for three days. I got a partial refund for it but the code worked when I got it”

Helpful Report

Posted 4 years ago

Hello, thanks for the completely unwarranted negative review. Let me just clear a few things up here if you don't mind. Firstly, you ordered the 24 hour service on a Friday evening and it explicitly states on the Samsung page '(excludes weekends)'. Secondly, we immediately refunded the extra you paid, without you asking, and processed your unlock as we would any other customer. Thirdly, we delivered your cheaper unlock code in 3 days even though it was the weekend which essentially makes it in 1 day. ....and for all that you leave us a negative review?

Posted 4 years ago

“Very good thanks”

Helpful Report

Posted 4 years ago

NetPal™ is rated 4.7 based on 477 reviews