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NewYorkDress Reviews

4.3 Rating 21,617 Reviews
83 %
of reviewers recommend NewYorkDress
4.3
Based on 21,617 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone

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NewYorkDress 5 star review on 14th September 2026
Anne Knehr
NewYorkDress 5 star review on 14th September 2026
Anne Knehr
NewYorkDress 5 star review on 8th December 2025
Janitha Rippy
NewYorkDress 5 star review on 2nd December 2025
Callie Seeley
NewYorkDress 5 star review on 2nd December 2025
Callie Seeley
NewYorkDress 5 star review on 21st November 2025
Anonymous
NewYorkDress 5 star review on 21st November 2025
Anonymous
481
Anonymous
Anonymous  // 01/01/2019
Excellent, reliable and safe purchase and return. I have been purchasing from them for years and not one complaint.
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Posted 8 months ago
Thankyou for the quick service. Great communication. Dress is beautiful.
NewYorkDress 5 star review on 23rd December 2025
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Posted 8 months ago
The dress seemed out of proportion the top was very big and the bottom fit better
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Posted 8 months ago
Bad customer service on a problem that was created by NYD. I would not reccomend NYD to anyone. Zero stars
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Posted 8 months ago
We regret to hear about your experience. Please contact our customer service team for further assistance with your order. Your satisfaction is our top priority.
Posted 8 months ago
Looked like it came from shein
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Posted 8 months ago
This is my second year purchasing from NYD for my annual gala. Both year, the dress look absolutely fabulous. The customer service is 10 out of 10. I would definitely recommend NYD to my friends and family. I loveeeeee NYD.
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Posted 8 months ago
Great. But plz response to my inquiries
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Posted 8 months ago
I had to get the dress altered a bit. The dress was so beautiful. It exceeded my expectations! So happy with my purchase
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Posted 9 months ago
The best dress ever , true to size , this my second time buying from here and could never be happier. Love them so much . If u never bought a dress from them I will strongly advise you to do so u will never regret.
NewYorkDress 5 star review on 8th December 2025
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Posted 9 months ago
Beautiful dress to wear around Christmas time. Wedding or not. It’s just beautiful. It sparkles and fits nicely. Just needed a little shortening but all in all it’s perfect!
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Posted 9 months ago
I like the dresses so much but it takes very long time to arrive
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Posted 9 months ago
When size doesn’t fit, they won’t take them back even though it was never worn.
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Posted 9 months ago
I have had the hardest time ordering dresses, the sizes are all weird, and there are no returns except for credit. I am a wedding planner and will not be referring this company to clients.
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Posted 9 months ago
We placed an order from you twice. Unfortunately, the first time the size was smaller than requested, and it was difficult to return it while waiting for the correct size. The second time, the order arrived incomplete, and when I contacted you, I was informed that the missing item was unavailable and that a refund would be issued. This put me in a difficult situation right before the occasion, and I had to search for another dress.
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Posted 9 months ago
We regret to hear about your experience. We understand how disappointing it can be, especially for such an important event. Please contact our customer service team if you require any further assistance with your order. Your satisfaction is our top priority.
Posted 9 months ago
The dress is beautiful and the color is true to the picture! The sizing is perfect and true to size. The corset allows for some extra space, so you can size down if you’re in between sizes. I’ll be wearing this to an upcoming wedding.
NewYorkDress 5 star review on 2nd December 2025 NewYorkDress 5 star review on 2nd December 2025
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Posted 9 months ago
My wife loved the dress so I earned a lot of Brownie points
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Posted 9 months ago
I received the Jovani dress in black color instead of Red. Very disappointing and terrible customer service
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Posted 9 months ago
We regret to hear about your experience. We understand how disappointing it can be to receive an item that doesn't match your order, especially for such an important event. Please contact our customer service team for further assistance with your order. Your satisfaction is our top priority.
Posted 9 months ago
I love the dress so much, i was hesitant at first becasue i live in australia, but when i got it i intstantly new it was my dream dress and i ant wait to wear it to formal. It is exactly what i pictured and looks eactly like the picture
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Posted 9 months ago
Love it, Thanks!
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Posted 9 months ago
European sizes are fitting very well. The dresses and the colours are exactly like the picture. The price and the shipping to Europe almost perfect. Almost, because we have to pay 40% taxes. For example dress 120€, shipping 30€ and than taxes 48€ plus 18€ for DHL. That is to much.
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Posted 9 months ago
NewYorkDress is rated 4.3 based on 21,617 reviews