NewYorkDress Reviews

Name: NewYorkDress
Address: 51-05 Flushing Avenue, Suite 200, Maspeth, Maspeth, New York
Rating: 4.33

4.3 Rating 21,501 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,501 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

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NewYorkDress 5 star review on 8th December 2025

Janitha Rippy

NewYorkDress 5 star review on 2nd December 2025

Callie Seeley

NewYorkDress 5 star review on 21st November 2025

Anonymous

479

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The dress was beautiful but customer service is awful. They had me on hold for about almost two hrs.”

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Posted 1 year ago

We are so sorry to hear this, having you on hold for two hours is not something that would normally happen. We checked our call log and we are unable to find your call with the phone number on your file. We will reach out to you for further information to investigate this matter.

Posted 1 year ago

“:) :)”

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Posted 1 year ago

“Nina is great, guided me with sizes and style ! Very helpful!”

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Posted 1 year ago

“G”

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Posted 1 year ago

“Sequins are falling off all over the place”

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Posted 1 year ago

We're so sorry to hear you are unsatisfied with your purchase. It looks like you spoke to our customer service team and they were able to assist you with a return. Please don't hesitate to contact us for any further assistance.

Posted 1 year ago

“Good”

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Posted 1 year ago

“Yes”

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Posted 1 year ago

“I received my dress quickly however the size was wrong (my fault, not theirs) I immediately emailed them my issue and within the hour I had my return label and exchange dress shipment confirmation! What a wonderful company and excellent customer service.”

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Posted 1 year ago

“.”

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Posted 1 year ago

“Good!”

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Posted 1 year ago

“Me encanta la tienda, cuando tuve problema ellos sin dudarlo me ayudaron inmediatamente.”

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Posted 1 year ago

“.”

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Posted 1 year ago

“Great customer service”

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Posted 1 year ago

“Na”

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Posted 1 year ago

“Grwat”

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Posted 1 year ago

“Size runs small and quality is very poor”

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Posted 1 year ago

“??????”

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Posted 1 year ago

“N”

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Posted 1 year ago

“Na”

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Posted 1 year ago

“……………”

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Posted 1 year ago

NewYorkDress is rated 4.3 based on 21,501 reviews