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NewYorkDress Reviews

4.3 Rating 21,578 Reviews
83 %
of reviewers recommend NewYorkDress
4.3
Based on 21,578 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Returns & Refunds
Returns Process
Could Be Better

Write Your review

Anonymous
Anonymous  // 01/01/2019
Excellent Service
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Posted 1 year ago
Excelente
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Posted 1 year ago
Kim was amazing and very attentive. She got straight to the point, gave the best advice, and made my whole experience magical!
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Posted 1 year ago
Good
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Posted 1 year ago
Very good to work with returns and exchanges
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Posted 1 year ago
Dress looks like photo fits perfectly
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Posted 1 year ago
Very happy !
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Posted 1 year ago
T
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Posted 1 year ago
Big size
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Posted 1 year ago
Bedt
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Posted 1 year ago
Best
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Posted 1 year ago
Nice design fits very nicely. Delivery was speedy. I have nothing bad to say about this company. This is my first experience with them and I will order again as soon as I finish this comment. Worth the price. I'm a happy birthday princess.
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Posted 1 year ago
Thank you for quick shipment and the quality is top tier!
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Posted 1 year ago
Nice
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Posted 1 year ago
Great customer service. I don't have much to say about the dress as I have just placed the order and it will take a week to receive the dress. I can write a review once the dress is recieved
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Posted 1 year ago
Fast
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Posted 1 year ago
Great dress
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Posted 1 year ago
This dress arrived in pieces literally in pieces pearls were falling everywhere as I open the box I have white carpet. The dress is navy blue. I took a video of the dress. It’s ridiculous this $1000 dress and it was made literally by a child. New York dresses is trying to tell me that they will not give me my money back although they send me address that was in pieces I had to go and spend twice as much to hurry up and buy another dress for the occasion that I had for the following two days. They are arguing with me that they will not give me my money back although they send me that this fight is not over
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Posted 1 year ago
We're so sorry to hear the dress did not arrive in the condition it should have. It looks like you spoke to our customer service team and we advised you to send the return back to us and it will be inspected for a refund. We must receive the dress first in order to inspect and refund this to you. An email was sent to you for return instructions. Once again we truly apologize for this inconvenience.
Posted 1 year ago
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Posted 1 year ago
Great service
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Posted 1 year ago
NewYorkDress is rated 4.3 based on 21,578 reviews