NewYorkDress Reviews

Name: NewYorkDress
Address: 51-05 Flushing Avenue, Suite 200, Maspeth, Maspeth, New York
Rating: 4.33

4.3 Rating 21,545 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,545 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how NewYorkDress made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

NewYorkDress 5 star review on 8th December 2025

Janitha Rippy

NewYorkDress 5 star review on 2nd December 2025

Callie Seeley

NewYorkDress 5 star review on 21st November 2025

Anonymous

479

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Na”

Helpful Report

Posted 1 year ago

“Good quality, good delivery.”

Helpful Report

Posted 1 year ago

“Terrible Return Policy I have to spend money to get my money back? makes no sense. Never buying again!”

Helpful Report

Posted 1 year ago

We're sorry to hear that you're frustrated with our return policy, and we understand how that can be disappointing. Your feedback is important to us, and we'll work to make our processes clearer for future customers. If you have any further concerns or would like to discuss this further, please feel free to reach out to our customer service team. Thank you for sharing your thoughts!

Posted 1 year ago

“The dress looked even better in person.”

Helpful Report

Posted 1 year ago

“n/a”

Helpful Report

Posted 1 year ago

“Great experience.”

Helpful Report

Posted 1 year ago

“The dresses are beautiful and the customer service is fabulous! My only complaint is the designer sizing runs EXTREMELY small. But NYD was able to exchange my order in time for my event! Will definitely shop here again.”

Helpful Report

Posted 1 year ago

“idk”

Helpful Report

Posted 1 year ago

“idk”

Helpful Report

Posted 1 year ago

“I am very disappointed, what was on the picture is not what I received. It's completely different dress. I have to return the dress back.”

Helpful Report

Posted 1 year ago

We're truly sorry to hear that the dress you received did not match your expectations, Mutesi. This is not the experience we want to provide for our customers. Please contact our customer service team so we can address your concerns and assist you with the return process. Thank you for your feedback!

Posted 1 year ago

“Too small have to return and get a bigger size”

Helpful Report

Posted 1 year ago

Hi Tasha-gaye, Thank you for your feedback! We're sorry to hear that the size didn't work out for you. Please don't hesitate to reach out if you need any assistance with the return process or finding the right size. We appreciate your understanding and hope to serve you better next time!

Posted 1 year ago

“Good”

Helpful Report

Posted 1 year ago

“:)”

Helpful Report

Posted 1 year ago

“Dress is too big”

Helpful Report

Posted 1 year ago

“Good”

Helpful Report

Posted 1 year ago

“This company has outstanding customer service. They truly take the time to help with each individual need.”

Helpful Report

Posted 1 year ago

“Easy order process”

Helpful Report

Posted 1 year ago

“Love it”

Helpful Report

Posted 1 year ago

“Salespeople were exceptionally professional and courteous”

Helpful Report

Posted 1 year ago

“Ok”

Helpful Report

Posted 1 year ago

NewYorkDress is rated 4.3 based on 21,545 reviews