NewYorkDress Reviews

Name: NewYorkDress
Address: 51-05 Flushing Avenue, Suite 200, Maspeth, Maspeth, New York
Rating: 4.33

4.3 Rating 21,430 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,430 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 3rd February 2026

Anonymous

NewYorkDress 5 star review on 8th December 2025

Janitha Rippy

NewYorkDress 5 star review on 2nd December 2025

Callie Seeley

NewYorkDress 5 star review on 21st November 2025

Anonymous

482

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“S”

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Posted 9 months ago

“It’s really nice”

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Posted 9 months ago

“love this place”

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Posted 9 months ago

“Love this dress very comfy and fits like a glove”

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Posted 9 months ago

“It is very good”

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Posted 9 months ago

“I”

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Posted 9 months ago

“I”

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Posted 9 months ago

“Y”

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Posted 9 months ago

“They wouldn't cancel the order after I recieved a refund notice thinking a previous order was out of stock. Now I will have an extra dress that I do not need. Read the fine print! Another website clearly says final sale on the page of the dress. It's mostly my fault, but I would have appreciated a little grace in this matter and would've considered them for future purchases.”

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Posted 9 months ago

We're sorry to hear about the confusion surrounding your order, Amanda. We understand how frustrating this situation can be, and we appreciate your feedback. While we strive for clarity in our policies, we understand that circumstances can sometimes lead to unexpected outcomes. If you’d like to discuss this issue further, please reach out to our customer service team. Your experience matters to us, and we’re here to help. Thank you for your understanding!

Posted 9 months ago

“U”

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Posted 9 months ago

“None”

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Posted 9 months ago

“I asked that this dress not be sent. I need to Exchange it”

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Posted 9 months ago

“Erika took great care of me and found the perfect dress. Thank you!”

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Posted 9 months ago

“Great”

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Posted 9 months ago

“Thank you”

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Posted 9 months ago

“Lovely”

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Posted 9 months ago

“Good”

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Posted 9 months ago

“N/A”

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Posted 9 months ago

“Good”

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Posted 9 months ago

“Sam was wonderful. She picked up on my likes quickly. Diligent worker..”

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Posted 9 months ago

NewYorkDress is rated 4.3 based on 21,430 reviews