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NewYorkDress Reviews

4.3 Rating 21,430 Reviews
83 %
of reviewers recommend NewYorkDress
4.3
Based on 21,430 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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NewYorkDress 5 star review on 3rd February 2026
Anonymous
NewYorkDress 5 star review on 3rd February 2026
Anonymous
NewYorkDress 5 star review on 3rd February 2026
Anonymous
NewYorkDress 5 star review on 8th December 2025
Janitha Rippy
NewYorkDress 5 star review on 2nd December 2025
Callie Seeley
NewYorkDress 5 star review on 2nd December 2025
Callie Seeley
NewYorkDress 5 star review on 21st November 2025
Anonymous
482
Anonymous
Anonymous  // 01/01/2019
N
Helpful Report
Posted 9 months ago
???
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Posted 9 months ago
Sent wrong color
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Posted 9 months ago
love this store
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Posted 9 months ago
Samantha was AMAZING!!! When I walked in, I had NO idea what I wanted. When I left, I bought the dress of my dreams, thanks to her. The entire staff was pleasant and extremely helpful. Thank you.
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Posted 9 months ago
Excellent
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Posted 9 months ago
Very professional
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Posted 9 months ago
Really nice
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Posted 9 months ago
Loved the person I talked to today for my order!!
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Posted 9 months ago
.
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Posted 9 months ago
N
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Posted 9 months ago
Good
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Posted 9 months ago
Good
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Posted 9 months ago
..
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Posted 9 months ago
Please make sure that the color of the gown I ordered is YELLOW. Thanks
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Posted 9 months ago
G
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Posted 9 months ago
J
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Posted 9 months ago
T
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Posted 9 months ago
Ty
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Posted 9 months ago
Dress not as advertised
Helpful Report
Posted 9 months ago
We regret to hear that you are unsatisfied with your purchase! Customer service is our top priority. It looks like you spoke to our team and they sent your instructions on how to return.
Posted 9 months ago
NewYorkDress is rated 4.3 based on 21,430 reviews