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NewYorkDress Reviews

4.3 Rating 21,494 Reviews
83 %
of reviewers recommend NewYorkDress
4.3
Based on 21,494 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Returns & Refunds
Returns Process
Could Be Better

Write Your review

Anonymous
Anonymous  // 01/01/2019
Very good service.
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Posted 11 months ago
Runs vwey small
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Posted 11 months ago
Easy checkout
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Posted 11 months ago
My stylist ,Emily, did an amazing job. Very professional and was a very organized space.
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Posted 11 months ago
Good
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Posted 11 months ago
Also a wonderful experience. Desiree is spectacular. This is my 2nd dress I have bought from her!
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Posted 11 months ago
staff is sooo nice and supportive
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Posted 11 months ago
Thank you
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Posted 11 months ago
Awesome!!
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Posted 11 months ago
Na
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Posted 11 months ago
Good quality, good delivery.
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Posted 11 months ago
Terrible Return Policy I have to spend money to get my money back? makes no sense. Never buying again!
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Posted 11 months ago
We're sorry to hear that you're frustrated with our return policy, and we understand how that can be disappointing. Your feedback is important to us, and we'll work to make our processes clearer for future customers. If you have any further concerns or would like to discuss this further, please feel free to reach out to our customer service team. Thank you for sharing your thoughts!
Posted 11 months ago
The dress looked even better in person.
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Posted 11 months ago
n/a
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Posted 11 months ago
Great experience.
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Posted 11 months ago
The dresses are beautiful and the customer service is fabulous! My only complaint is the designer sizing runs EXTREMELY small. But NYD was able to exchange my order in time for my event! Will definitely shop here again.
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Posted 11 months ago
idk
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Posted 11 months ago
idk
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Posted 11 months ago
I am very disappointed, what was on the picture is not what I received. It's completely different dress. I have to return the dress back.
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Posted 11 months ago
We're truly sorry to hear that the dress you received did not match your expectations, Mutesi. This is not the experience we want to provide for our customers. Please contact our customer service team so we can address your concerns and assist you with the return process. Thank you for your feedback!
Posted 11 months ago
Too small have to return and get a bigger size
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Posted 11 months ago
Hi Tasha-gaye, Thank you for your feedback! We're sorry to hear that the size didn't work out for you. Please don't hesitate to reach out if you need any assistance with the return process or finding the right size. We appreciate your understanding and hope to serve you better next time!
Posted 11 months ago
NewYorkDress is rated 4.3 based on 21,494 reviews