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NewYorkDress Reviews

4.3 Rating 21,494 Reviews
83 %
of reviewers recommend NewYorkDress
4.3
Based on 21,494 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Returns & Refunds
Returns Process
Could Be Better

Write Your review

Anonymous
Anonymous  // 01/01/2019
Love it
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Posted 11 months ago
I love the service
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Posted 11 months ago
Thank you! Can’t wait for the dress to arrive!!!!
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Posted 11 months ago
Haven’t received my package yet but so far all is fune
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Posted 11 months ago
Received wrong dress
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Posted 11 months ago
We're truly sorry to hear that you received the wrong dress, Nadia. This is not the experience we strive for. Please reach out to our customer service team so we can resolve this issue for you as swiftly as possible. Thank you for your understanding!
Posted 11 months ago
Great!
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Posted 11 months ago
Great dress !!
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Posted 11 months ago
G
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Posted 11 months ago
H
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Posted 11 months ago
Dhh
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Posted 11 months ago
Good
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Posted 11 months ago
Good
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Posted 11 months ago
Thank you so much for the beautiful experience today. Happy my daughter was able to find your dream prom dress. The stylist we had was very nice , Listened
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Posted 11 months ago
?
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Posted 11 months ago
Great!!
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Posted 11 months ago
..
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Posted 11 months ago
..
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Posted 11 months ago
nice
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Posted 11 months ago
X
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Posted 11 months ago
Sample dresses were torn and in bad shape. Location was hard to get to and very seedy. Completely inflexible on return.
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Posted 11 months ago
We're sorry to learn that your experience with our sample dresses was not up to standard, Michele. Your feedback on the condition of the dresses and location is valuable, and we strive to improve in these areas. If you have any further concerns or would like to discuss this matter in more detail, please don’t hesitate to reach out to our customer service team. Thank you for sharing your thoughts!
Posted 11 months ago
NewYorkDress is rated 4.3 based on 21,494 reviews