NewYorkDress Reviews

Name: NewYorkDress
Address: 51-05 Flushing Avenue, Suite 200, Maspeth, Maspeth, New York
Rating: 4.33

4.3 Rating 21,430 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,430 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 3rd February 2026

Anonymous

NewYorkDress 5 star review on 8th December 2025

Janitha Rippy

NewYorkDress 5 star review on 2nd December 2025

Callie Seeley

NewYorkDress 5 star review on 21st November 2025

Anonymous

482

Anonymous

Anonymous // 01/01/2019

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“Good”

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Posted 9 months ago

“Also a wonderful experience. Desiree is spectacular. This is my 2nd dress I have bought from her!”

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Posted 9 months ago

“staff is sooo nice and supportive”

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Posted 9 months ago

“Thank you”

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Posted 9 months ago

“Awesome!!”

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Posted 9 months ago

“Na”

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Posted 9 months ago

“Good quality, good delivery.”

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Posted 9 months ago

“Terrible Return Policy I have to spend money to get my money back? makes no sense. Never buying again!”

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Posted 9 months ago

We're sorry to hear that you're frustrated with our return policy, and we understand how that can be disappointing. Your feedback is important to us, and we'll work to make our processes clearer for future customers. If you have any further concerns or would like to discuss this further, please feel free to reach out to our customer service team. Thank you for sharing your thoughts!

Posted 9 months ago

“The dress looked even better in person.”

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Posted 9 months ago

“n/a”

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Posted 9 months ago

“Great experience.”

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Posted 9 months ago

“The dresses are beautiful and the customer service is fabulous! My only complaint is the designer sizing runs EXTREMELY small. But NYD was able to exchange my order in time for my event! Will definitely shop here again.”

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Posted 9 months ago

“idk”

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Posted 9 months ago

“idk”

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Posted 9 months ago

“I am very disappointed, what was on the picture is not what I received. It's completely different dress. I have to return the dress back.”

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Posted 9 months ago

We're truly sorry to hear that the dress you received did not match your expectations, Mutesi. This is not the experience we want to provide for our customers. Please contact our customer service team so we can address your concerns and assist you with the return process. Thank you for your feedback!

Posted 9 months ago

“Too small have to return and get a bigger size”

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Posted 9 months ago

Hi Tasha-gaye, Thank you for your feedback! We're sorry to hear that the size didn't work out for you. Please don't hesitate to reach out if you need any assistance with the return process or finding the right size. We appreciate your understanding and hope to serve you better next time!

Posted 9 months ago

“Good”

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Posted 9 months ago

“:)”

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Posted 9 months ago

“Dress is too big”

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Posted 9 months ago

“Good”

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Posted 9 months ago

NewYorkDress is rated 4.3 based on 21,430 reviews