NewYorkDress Reviews

Name: NewYorkDress
Address: 51-05 Flushing Avenue, Suite 200, Maspeth, Maspeth, New York
Rating: 4.33

4.3 Rating 21,430 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,430 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 3rd February 2026

Anonymous

NewYorkDress 5 star review on 8th December 2025

Janitha Rippy

NewYorkDress 5 star review on 2nd December 2025

Callie Seeley

NewYorkDress 5 star review on 21st November 2025

Anonymous

482

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received wrong dress”

Helpful Report

Posted 9 months ago

We're truly sorry to hear that you received the wrong dress, Nadia. This is not the experience we strive for. Please reach out to our customer service team so we can resolve this issue for you as swiftly as possible. Thank you for your understanding!

Posted 9 months ago

“Great!”

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Posted 9 months ago

“Great dress !!”

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Posted 9 months ago

“G”

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Posted 9 months ago

“H”

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Posted 9 months ago

“Dhh”

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Posted 9 months ago

“Good”

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Posted 9 months ago

“Good”

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Posted 9 months ago

“Thank you so much for the beautiful experience today. Happy my daughter was able to find your dream prom dress. The stylist we had was very nice , Listened”

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Posted 9 months ago

“?”

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Posted 9 months ago

“Great!!”

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Posted 9 months ago

“..”

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Posted 9 months ago

“..”

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Posted 9 months ago

“nice”

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Posted 9 months ago

“X”

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Posted 9 months ago

“Sample dresses were torn and in bad shape. Location was hard to get to and very seedy. Completely inflexible on return.”

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Posted 9 months ago

We're sorry to learn that your experience with our sample dresses was not up to standard, Michele. Your feedback on the condition of the dresses and location is valuable, and we strive to improve in these areas. If you have any further concerns or would like to discuss this matter in more detail, please don’t hesitate to reach out to our customer service team. Thank you for sharing your thoughts!

Posted 9 months ago

“H”

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Posted 9 months ago

“a”

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Posted 9 months ago

“Amazing”

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Posted 9 months ago

“Great honest service 10/10 recommend”

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Posted 9 months ago

NewYorkDress is rated 4.3 based on 21,430 reviews