NewYorkDress Reviews

Name: NewYorkDress
Address: 51-05 Flushing Avenue, Suite 200, Maspeth, Maspeth, New York
Rating: 4.33

4.3 Rating 21,430 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,430 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 3rd February 2026

Anonymous

NewYorkDress 5 star review on 8th December 2025

Janitha Rippy

NewYorkDress 5 star review on 2nd December 2025

Callie Seeley

NewYorkDress 5 star review on 21st November 2025

Anonymous

482

Anonymous

Anonymous // 01/01/2019

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“very nice working on line”

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Posted 9 months ago

“Great”

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Posted 9 months ago

“Excellent service”

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Posted 9 months ago

“???”

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Posted 9 months ago

“Costumer service agent in whatsapp is very efecctive”

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Posted 9 months ago

“H”

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Posted 9 months ago

“Nicole from New York Dress helped me fix an emergency issue with my dress. She went above and beyond. Because of her I will always shop at New York Dress!!”

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Posted 9 months ago

“they gave me a used dressed that had ripped”

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Posted 9 months ago

We're truly sorry to hear about the condition of the dress you received, Silvia. This is certainly not the experience we aim to provide. Please reach out to our customer service team so we can assist you further and ensure your concerns are addressed appropriately. Thank you for bringing this to our attention!

Posted 9 months ago

“Very good quality dresses and excellent customer service especially from rep Samantha. Thank you so much for all your help Samantha. I will be best dressed at the ball.”

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Posted 9 months ago

“Need to do express dhipping”

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Posted 9 months ago

“Fast service”

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Posted 9 months ago

“Thank you”

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Posted 9 months ago

“Great service!!@”

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Posted 9 months ago

“I like this site”

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Posted 9 months ago

“Loved the service and the options of dresses”

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Posted 9 months ago

“Found my dress almost immediately, was super fun trying on dresses. My stylist Michelle was super nice, funny and accommodating. She really matched my vibe and personality, had a really fun time and hyped me up every time.”

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Posted 9 months ago

“tooo good”

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Posted 9 months ago

“Good”

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Posted 9 months ago

“nice dress”

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Posted 9 months ago

“Grwat”

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Posted 9 months ago

NewYorkDress is rated 4.3 based on 21,430 reviews