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NewYorkDress Reviews

4.3 Rating 21,545 Reviews
83 %
of reviewers recommend NewYorkDress
4.3
Based on 21,545 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Returns & Refunds
Returns Process
Could Be Better

Write Your review

Anonymous
Anonymous  // 01/01/2019
Fast shipping thanks
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Posted 1 year ago
No comment
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Posted 1 year ago
Great
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Posted 1 year ago
Even though they were out of stock with the dress I ordered, they were helpful and tried to do what they could for me thank you!
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Posted 1 year ago
Very good
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Posted 1 year ago
I've just ordered my third dress from New York Dress. They are wonderful!! Thank you so much!
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Posted 1 year ago
Very nice place and easy to find. Staff is excellent
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Posted 1 year ago
Gorgeous dress, but run a bit small. If you are in between, size up on this one.
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Posted 1 year ago
very good
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Posted 1 year ago
Not structured material unfortunately
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Posted 1 year ago
We're sorry to hear that you found the material of your dress to lack structure, Talia. This is not the quality we aim for in our products. Please reach out to our customer service team so we can assist you further and ensure a better experience. Thank you for your feedback!
Posted 1 year ago
.
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Posted 1 year ago
Nn
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Posted 1 year ago
Na
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Posted 1 year ago
Dress is way too small
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Posted 1 year ago
The dress wasn't even close to the color on your site. It was a completely different material than what was portrayed. There was glitter all over it which also wasn't shown online. The threading at the bottom was all shredded when I took it out of the box. Very disappointing to pay over $500 for a beautiful dress and receive something completely different. Had to go buy my daughter a different dress which cost me $600. Of course you don't offer returns/refunds, now I know why. It's because you can't stand by your product. So disappointing ? The only positive I can say is that the shipping was very fast.
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Posted 1 year ago
We're truly sorry to hear about your experience with the dress, Barbara. We understand how disappointing it can be when a product doesn't meet your expectations. Your feedback regarding the color, material, and quality is very important to us. Please reach out to our customer service team so we can assist you further and work towards a resolution. Thank you for your comments, and we appreciate your understanding.
Posted 1 year ago
Quick servicd
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Posted 1 year ago
Emily was an absolute wonder to work with! She was able to quickly find dresses that adhered to my style.
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Posted 1 year ago
Quick service
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Posted 1 year ago
Prettyyyyy
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Posted 1 year ago
Great
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Posted 1 year ago
NewYorkDress is rated 4.3 based on 21,545 reviews