NewYorkDress Reviews

Name: NewYorkDress
Address: 51-05 Flushing Avenue, Suite 200, Maspeth, Maspeth, New York
Rating: 4.33

4.3 Rating 21,431 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,431 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 3rd February 2026

Anonymous

NewYorkDress 5 star review on 8th December 2025

Janitha Rippy

NewYorkDress 5 star review on 2nd December 2025

Callie Seeley

NewYorkDress 5 star review on 21st November 2025

Anonymous

482

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful Dress, the fabric is soft amd silky. It came in the wrong color but its still great”

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Posted 10 months ago

“Good”

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Posted 10 months ago

“Very good swrvice”

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Posted 10 months ago

“Beautiful dress we couldn’t find anywhere. So excited to get it!”

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Posted 10 months ago

“Good”

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Posted 10 months ago

“Thank you so much for your help”

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Posted 10 months ago

“I recommend this place to my family and friends. I will be a future client. Great customer service. Every time I called or emailed they answered immediately. I’m really impressed.my rate is 100/10 for this company.”

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Posted 10 months ago

“Love the dress”

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Posted 10 months ago

“Awesome”

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Posted 10 months ago

“odkd”

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Posted 10 months ago

“love how i can check my email and it has the arrival date and i can easily track it”

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Posted 10 months ago

“Quality is very poor and many beads are missing. Strings of thread are hanging off the dress and the bottom is poorly cut.”

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Posted 10 months ago

Hi Sydney, Thank you for sharing your feedback with us. We're sorry to hear that the quality of the dress did not meet your expectations. We value your insights and are committed to improving our offerings. Please feel free to reach out to our customer service team, as they can assist you further with your concerns. We appreciate your understanding!

Posted 9 months ago

“N.a”

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Posted 10 months ago

“???? ?? ???? ??? ????? ????? ???? ???? ????? ??? ? ??? ???? ??? ????? ???? ??? ? ????? ????? ? ????”

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Posted 10 months ago

“Verry happy with my dresses. They look exactly as in the pictures. And the stylist was very helpful and nice!!”

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Posted 10 months ago

“Exelent”

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Posted 10 months ago

“Hi”

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Posted 10 months ago

“Perfect ??”

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Posted 10 months ago

“Ordered a dress here that I couldn’t find anywhere else. After I placed my order I did end up seeing it in a store. I contacted newyorkdress twice. Once over phone call and once over chat both conversations were to confirm they definitely had the dress. Five days after I placed my order they canceled the order on me stating they actually did not have it in stock. The store I saw the dress in already sold it by now. Also it is still available to purchase on newyorkdress. It’s Sherri hill 57072 in size 2. Very disappointed.”

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Posted 10 months ago

Hi Olivia, We sincerely apologize for the frustration you've experienced with your order. It’s disappointing to hear that we were unable to fulfill it as promised. We've worked very hard to keep our stock information accurate, and we understand how upsetting it is when things don't go as expected. Your feedback is crucial for us to improve. If there's anything we can do to assist you further, please don't hesitate to reach out. Thank you for your understanding in this matter.

Posted 9 months ago

“Great experience! Gorgeous dress! Thank you!”

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Posted 10 months ago

NewYorkDress is rated 4.3 based on 21,431 reviews