NewYorkDress Reviews

Name: NewYorkDress
Address: 51-05 Flushing Avenue, Suite 200, Maspeth, Maspeth, New York
Rating: 4.33

4.3 Rating 21,575 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,575 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

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NewYorkDress 5 star review on 8th December 2025

Janitha Rippy

NewYorkDress 5 star review on 2nd December 2025

Callie Seeley

NewYorkDress 5 star review on 21st November 2025

Anonymous

479

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great”

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Posted 1 year ago

“Greet”

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Posted 1 year ago

“I have asked for help to exchange and received no help or instruction. I now need to return the dress.”

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Posted 1 year ago

Hi Kathleen, We're so sorry for any delay on our end. We have responded to your email with instructions on returning the dress.

Posted 1 year ago

“Very helpful”

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Posted 1 year ago

“Amazing”

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Posted 1 year ago

“great service”

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Posted 1 year ago

“Please advise when my package with UPS label number 1Z27AR200395489491 will be provided to UPS. Label was created since March 28th….????”

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Posted 1 year ago

Hi Hilda, All orders ship within 5-7 business days once placed. Please note we also need 1 full business day to process an order. It looks like your order has been delivered as of April 9th.

Posted 1 year ago

“Kim was a tremendous help.”

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Posted 1 year ago

“My stylist Kim was the sweetest person ever and made the experience so much better, she really made me feel comfortable in everything i tried. ‘m in love with my dress and the entire journey !! ?? 100/10”

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Posted 1 year ago

“Amazing staff and large dress sections in many colors sizes and styles”

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Posted 1 year ago

“——”

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Posted 1 year ago

“So helpful and accommodating”

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Posted 1 year ago

“Good timely services”

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Posted 1 year ago

“Ok”

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Posted 1 year ago

“good service”

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Posted 1 year ago

“No”

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Posted 1 year ago

“g”

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Posted 1 year ago

“c”

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Posted 1 year ago

“Terrible return policy. Buyer beware! Product not as expected and no refund or returns allowed beyond 7 days. Take your business elsewhere.”

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Posted 1 year ago

We're sorry to hear your experience was not as expected. Our return policy is listed in multiple places on our website. We're glad to accept full price items back for store credit or exchanged within 7 days of the delivery.

Posted 1 year ago

“Pretty”

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Posted 1 year ago

NewYorkDress is rated 4.3 based on 21,575 reviews