NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.34

4.3 Rating 21,251 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,251 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 25th May 2023

Lauren Brooks

NewYorkDress 5 star review on 24th May 2023

Lisa Whitw

NewYorkDress 5 star review on 23rd May 2023

Anonymous

458

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The picture made the dress look more like a light pink and the dress came in the wrong size but other than that it’s a really pretty dress.”

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Posted 1 year ago

“None”

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Posted 1 year ago

“Na”

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Posted 1 year ago

“Ba”

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Posted 1 year ago

“GREAT”

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Posted 1 year ago

“I hope it fits me”

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Posted 1 year ago

“Color not as depicted”

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Posted 1 year ago

“no”

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Posted 1 year ago

“n/a”

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Posted 1 year ago

“n/a”

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Posted 1 year ago

“N/a”

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Posted 1 year ago

“I ordered 2nd day air and have not received any information regarding the shipment.”

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Posted 1 year ago

Hi Mary, It looks like your order was delivered and we sent you tracking information. Please let us know if you need anything else.

Posted 1 year ago

“none”

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Posted 1 year ago

“none”

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Posted 1 year ago

“I have yet to receive my dress will rate after”

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Posted 1 year ago

“imma wait till i get the dress...before i rate it.”

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Posted 1 year ago

“Hdhdhdhd”

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Posted 1 year ago

“Nn”

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Posted 1 year ago

“I see people complaining about this website..I just ordered a dress for the first time. I hope I get it on time for my Daughter's First Birthday Party.”

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Posted 1 year ago

“It took a 1month of calling New York Dress and UPS. I had roughly 7 calls, numerous emails to insist with them that my dress was lost by UPS. Finally, yesterday someone from New York Dress off a replacement order for my wedding dress. What didn't customer service offer soomer”

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Posted 1 year ago

Hi Heidi, We are so sorry about this. Your order was deemed lost in transit and we are unable to provide a replacement until a claim has been issued. We will forward this information to see how we can speed up the process so that we can provide better service to our customers. Once again we are so sorry for the inconvenience and appreciate your feedback.

Posted 1 year ago

NewYorkDress is rated 4.3 based on 21,251 reviews