NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.34

4.3 Rating 20,602 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 20,602 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 25th May 2023

Lauren Brooks

NewYorkDress 5 star review on 24th May 2023

Lisa Whitw

NewYorkDress 5 star review on 23rd May 2023

Anonymous

458

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you!”

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Posted 1 year ago

“ok”

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Posted 1 year ago

“Good”

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Posted 1 year ago

“I wanted to see the dress in another color option (Burgundy) but only the Mauve would display. Very disappointed. I also don't tend to recommend websites that do not offer returns.”

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Posted 1 year ago

Thank you for your feedback! Please reach out to our customer service department to see if they can find an image of the color your interested in. We also do accept returns within 7 days of receiving your order for store credit.

Posted 1 year ago

“I would prefer to complete a review after I receive the gown.”

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Posted 1 year ago

“Thank you”

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Posted 1 year ago

“N/a”

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Posted 1 year ago

“N/n”

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Posted 1 year ago

“I’m satisfied”

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Posted 1 year ago

“The dress did not arrive yet”

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Posted 1 year ago

“Can you assist with helping me track my package? As i was not given a shipment number Order #508577”

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Posted 1 year ago

Thank you for reaching out! We shared the tracking information via email once the order shipped on February 22nd! We hope you enjoy your purchase!

Posted 1 year ago

“Color”

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Posted 1 year ago

“Good service”

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Posted 1 year ago

“Good”

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Posted 1 year ago

“Great selection of dresses, I just hate that there isn’t an option to exchange dress size.”

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Posted 1 year ago

We understand your concern and will provide this feedback to upper management. In the mean time, we see that you spoke to one of our customer service agents and they were able to assist you.

Posted 1 year ago

“?? ???? ???”

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Posted 1 year ago

“Very good”

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Posted 1 year ago

“No comment”

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Posted 1 year ago

“maybe add more better offers and sizing”

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Posted 1 year ago

“no returns allowed?”

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Posted 1 year ago

NewYorkDress is rated 4.3 based on 20,602 reviews