NewYorkDress Reviews

Name: NewYorkDress
Rating: 4.34

4.3 Rating 21,268 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,268 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 25th May 2023

Lauren Brooks

NewYorkDress 5 star review on 24th May 2023

Lisa Whitw

NewYorkDress 5 star review on 23rd May 2023

Anonymous

458

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Worst shopping experience ever , cheap material and terrible return policy never ever again”

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Posted 3 years ago

“I paid for overnight and it’s not going to get here for 5 days.”

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Posted 3 years ago

“It appears that my order was cancelled by the sender and I don’t know why.”

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Posted 3 years ago

“Scam. No dress in stock even though it said 15 in stock. Won’t take down the false advertising”

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Posted 3 years ago

“I did not get an option to purchase the return assurance at checkout”

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Posted 3 years ago

“i need my dress before the party to try it”

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Posted 3 years ago

“i need my dress before the date”

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Posted 3 years ago

“They didn’t right my address”

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Posted 3 years ago

“bad cloth quality”

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Posted 3 years ago

“j”

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Posted 3 years ago

“The color is completely different from the picture. I was surprised by the different colors and sizes on the site. Some dresses are American and British, so the dress is very wide and unable to wear it even though the price is very high. It's a bad experience”

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Posted 3 years ago

“The material is not comfortable”

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Posted 3 years ago

“Did not mean to place order”

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Posted 3 years ago

“My Daughter Bougt A Dress A Month Ago She Order Online What She Choose From The Picture Exactly. But She Got A Wrong Style And Size. She Contact To New York Dress the Issue Staight Away Get Exchange Or Refund But She Not Getting A right Answer From Them. told Her She Can't Do Nothing. Really She Need This Dress For Special Occation. Please. She Spent Around $ 170 U S Dollar Plus Delivery Cost Think About Again And do Some Action Please. Quicker To Look After Your Customers Again. Thanks”

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Posted 3 years ago

“size 8 is more like a 2 No ability to return VERY UNHAPPY Stick to Niemans where they return with a smile on their faces. Niemans is classy and very customer oriented”

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Posted 3 years ago

“When I received this dress it was dirty, and had pilling all over. It looked like it had been worn, and was very old and used.”

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Posted 3 years ago

“It wasn’t a good experience at all. The dress was entirely way too long. It didn’t look anything like that on the website and mind you I am not short at all. I had to spend an additional $150 to get it altered Because they don’t do refunds”

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Posted 3 years ago

“The dress came in a very small box all wrinkled and costumer service told me you have to steam the dress when I looked to find the page they advertise easy returns a lied”

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Posted 3 years ago

“Dress was not true to size. Poor quality”

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Posted 3 years ago

“You can’t return dresses. Terrible!!!”

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Posted 3 years ago

NewYorkDress is rated 4.3 based on 21,268 reviews