NewYorkDress Reviews

Name: NewYorkDress
Address: 51-05 Flushing Avenue, Suite 200, Maspeth, Maspeth, New York
Rating: 4.33

4.3 Rating 21,431 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,431 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 3rd February 2026

Anonymous

NewYorkDress 5 star review on 8th December 2025

Janitha Rippy

NewYorkDress 5 star review on 2nd December 2025

Callie Seeley

NewYorkDress 5 star review on 21st November 2025

Anonymous

482

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“ok”

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Posted 10 months ago

“Thank you guys so much! The dress was perfect! It was so beautiful, elegant, and very high quality. And thanks so much for the added extras like the red shawl shrug thing! I am very satisfied with my order”

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Posted 10 months ago

“Hi”

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Posted 10 months ago

“EXCELENT”

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Posted 10 months ago

“Great customer service!”

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Posted 10 months ago

“NA”

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Posted 10 months ago

“Dress is beautiful but does not fit me. It’s too small. I want to return it.”

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Posted 10 months ago

“Jnjfhshdhdhdhd”

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Posted 10 months ago

“Very good”

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Posted 10 months ago

“ok”

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Posted 10 months ago

“yess”

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Posted 10 months ago

“d”

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Posted 10 months ago

“nice”

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Posted 10 months ago

“I’m k”

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Posted 10 months ago

“Nice dress but unfortunately I had to return it, the opening in the front is too huge .”

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Posted 10 months ago

“Idk they keep asking me to write a review on the page where I’m trying to see my tracking info so I’m just doing this to get it out of the way.”

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Posted 10 months ago

“Nice dress”

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Posted 10 months ago

“It looks good but It didn’t fit”

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Posted 10 months ago

“Very good service”

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Posted 10 months ago

“You would think expect a dress for this price to be sent in a nice package not wrapped in some cheap plastic. Plus, the dress came with some stains on it. You can tell someone wore it before it was sent to me. I can’t advise someone to buy their wedding dress online. What a huge dissapointment”

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Posted 10 months ago

Hi Rockline, We sincerely apologize for your experience regarding the packaging and condition of your dress. We aim to provide the best quality items, and it sounds like we missed the mark this time. Your feedback is essential to us, and we will address these concerns with our team to ensure it doesn't happen again. If you need assistance, please reach out, and we’ll do our best to help. Thank you for your feedback!

Posted 9 months ago

NewYorkDress is rated 4.3 based on 21,431 reviews