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NewYorkDress Reviews

4.3 Rating 21,635 Reviews
83 %
of reviewers recommend NewYorkDress
4.3
Based on 21,635 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email

Write Your review

“Amazing”
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Posted 1 year ago
“Great”
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Posted 1 year ago
“Thank you for your kindness.”
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Posted 1 year ago
“Nice”
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Posted 1 year ago
“why the delivey is tooo expensive”
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Posted 1 year ago
Hi Angelica, We understand your concern about the delivery costs. Shipping fees can vary based on location and the shipping method chosen, but we strive to provide the best service possible. If you have any specific questions or need further assistance, please feel free to reach out to our customer service team. Thank you for your feedback!
Posted 1 year ago
“The dress is clearly a store sample and has been worn multiple times. The stitches are opening in a few places, threads have been pulled out from other places (non stitch areas, so effectively a whole panel has a lose thread. Moreover, I can see the underarm, the neckline areas worn out with sweat marks. For a dress almost $1000 this is very upsetting because it has made me lose a little faith in NYD and all you guys provide is just store credit for returns.”
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Posted 1 year ago
Hi Shubhi, We're truly sorry to hear about your experience with the dress. It's disappointing to learn that it did not meet your expectations, especially for such a significant investment. Your feedback is invaluable, and we take your concerns seriously. We understand how important quality is. It looks like you spoke to our customer service team and they were able to provide you a better solution
Posted 1 year ago
“Michelle helped me find my birthday dress, and was sooo helpful! I loved her energy and enthusiasm she made me feel so special. The place was also so cool looking! Definitely will recommend to friends looking for dresses”
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Posted 1 year ago
“Let me cheeck”
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Posted 1 year ago
“Good”
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Posted 1 year ago
“Good”
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Posted 1 year ago
“Marissa was great.”
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Posted 1 year ago
“Amazing quality”
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Posted 1 year ago
“Good”
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Posted 1 year ago
“Dress arrived today. It did not fit and I immediately called for a return label. I was told that they don't do returns only store credits. This is rediculous! I will dispute the charge and never buy from this retailer again!”
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Posted 1 year ago
Hi Melody, We’re truly sorry to hear about your experience. We understand how frustrating this can be, and we appreciate your feedback. Our policy is designed to ensure we provide store credit for returned items, but we’re here to help. Please reach out to our customer service team if you have any further questions or need assistance. Thank you for sharing your thoughts with us.
Posted 1 year ago
“Good”
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Posted 1 year ago
“Fast seevice”
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Posted 1 year ago
“Na”
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Posted 1 year ago
“Thank you”
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Posted 1 year ago
“Perfect”
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Posted 1 year ago
“Good job”
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Posted 1 year ago
NewYorkDress is rated 4.3 based on 21,635 reviews