NewYorkDress Reviews

Name: NewYorkDress
Address: 51-05 Flushing Avenue, Suite 200, Maspeth, Maspeth, New York
Rating: 4.33

4.3 Rating 21,431 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,431 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 8th December 2025

Janitha Rippy

NewYorkDress 5 star review on 2nd December 2025

Callie Seeley

NewYorkDress 5 star review on 21st November 2025

Anonymous

479

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

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Posted 11 months ago

“Love your dresses and it’s not the first time I buy from you”

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Posted 1 year ago

“Good”

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Posted 1 year ago

“Very happy I got my order in 3 days”

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Posted 1 year ago

“Hb”

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Posted 1 year ago

“Our stylist was the best. Great place, great vibe.”

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Posted 1 year ago

“The Dress J869 La Divine is gorgeous. But the glitter and sequin appliqués in the fabric come off everywhere. Even on my face and arms. My bedroom was full of glitter after I tried it on. That should be specified on the website. My event is in two weeks; that is the only reason I am not returning the dress. But I am concerned about this glitter coming off at the event.”

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Posted 1 year ago

“Desiree was incredible. This was the second time we worked with her and she was absolutely amazing. She understood exactly what we were looking for and we walked out with an amazing prom dress…again!!! Thank you so much!”

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Posted 1 year ago

“None”

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Posted 1 year ago

“Excellent”

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Posted 1 year ago

“I need great and fast attention!”

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Posted 1 year ago

“Muy nais calidad”

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Posted 1 year ago

“The qyality is bad”

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Posted 1 year ago

“Beautiful”

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Posted 1 year ago

“Dress is beautiful but the size was way off from the measurements online for a size medium. Won’t be purchasing from this site again. If it’s on sale you can’t return so when the sizes are off that’s a huge issue.”

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Posted 1 year ago

“Accidentally charged my credit card”

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Posted 1 year ago

“too hig not good quality”

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Posted 1 year ago

“I ordered a dress on Jan. 11 and till date, I didn’t receive it and nobody is answering my concerns through email in a professional manner. When I am going to receive my dress I don’t know. In the website it’s written within 14 days but now it’s over a month and I didn’t get my dress nor a decent feedback.”

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Posted 1 year ago

We are so sorry to hear your order has been delayed. It looks like our team is working to get you your order on time as they have upgraded the shipping.

Posted 11 months ago

“I asked you to hold this dress for me until I call you and ask you to release it. You did not do that. You shipped it anyway without my authority. Kathleen McAndrews”

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Posted 1 year ago

We're so sorry to hear that we were unable to fullfill your request. Please contact our customer service team to info@newyorkdress.com if you need any assistance with this order.

Posted 11 months ago

“Dress looks great! You had exactly what I was looking for! Fast delivery too.”

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Posted 1 year ago

NewYorkDress is rated 4.3 based on 21,431 reviews