NewYorkDress Reviews

Name: NewYorkDress
Address: 51-05 Flushing Avenue, Suite 200, Maspeth, Maspeth, New York
Rating: 4.33

4.3 Rating 21,431 Reviews

83 %

of reviewers recommend NewYorkDress

4.3

Based on 21,431 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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NewYorkDress 5 star review on 8th December 2025

Janitha Rippy

NewYorkDress 5 star review on 2nd December 2025

Callie Seeley

NewYorkDress 5 star review on 21st November 2025

Anonymous

479

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy ordering process”

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Posted 11 months ago

“Great costumer service!”

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Posted 11 months ago

“Exceptional customer service”

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Posted 11 months ago

“Excellent service!”

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Posted 11 months ago

“Grwat”

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Posted 11 months ago

“Waiting to hear if you received the return”

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Posted 11 months ago

“Your support team is very helpful and prompt. They assisted me with my return and new order very efficiently. I will definitely recommend your company!”

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Posted 11 months ago

“Still need to see dess”

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Posted 11 months ago

“Great service ! Ericka was great !! My daughter saud yes to the dress !!”

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Posted 11 months ago

“Excellent service”

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Posted 11 months ago

“Excellent Customer Service. Dress just as appear on website! My daughter loves it.”

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Posted 11 months ago

“Hhh”

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Posted 11 months ago

“Great”

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Posted 11 months ago

“I got the wrong dress”

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Posted 11 months ago

We're so sorry to hear you received the wrong dress. It looks like you are currently in communication with our team to rectify this issue. Once again, we truly apologize for the inconvenience.

Posted 11 months ago

“Very good customer service”

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Posted 11 months ago

“Nice dress”

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Posted 11 months ago

“Hiii”

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Posted 11 months ago

“Hiii”

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Posted 11 months ago

“amazing customer service, lovely and caring”

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Posted 11 months ago

“I bought the 2 day shipping and it did not happened. They emailed me that it will be ship in 5 business day. What was the point of the option 2 days shipping and charge me for 2 days shipping.”

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Posted 11 months ago

We're so sorry to hear your order did not ship out within the 2 day shipping period. Please contact our team at info@newyorkdress.com so that they can provide a solution.

Posted 11 months ago

NewYorkDress is rated 4.3 based on 21,431 reviews