Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,217 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

Metrics

Info

4.6

Based on 26,217 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“disappointed that when we got to the bus stop there was a sign saying no bus service from this stop. We decided to walk.”

Helpful Report

(Long Stay) - Posted 4 years ago

“As a regular user everything was ok, maybe could do with better exit signage, as when you're tired after a long flight & it's dark they can be difficult to see.”

Helpful Report

(Short Stay 2) - Posted 4 years ago

“Easy to find system works well only slight moan is a sign to shoe where disabled parking is. Regards, Adrian Brown.”

Helpful Report

(Short Stay 1) - Posted 4 years ago

“Easy to book. Short walk to terminal”

Helpful Report

(Short Stay 1) - Posted 4 years ago

“I was rather dismayed to hear that if one was a little disorientated & mistakenly entered the wrong car park they would then incur a minimum fee regardless .”

Helpful Report

(Long Stay) - Posted 4 years ago

“Used short stay 1 car park the whole process from booking to arriving and departing were effortless excellent service”

Helpful Report

(Short Stay 1) - Posted 4 years ago

“Easy parking within walking distance of terminal”

Helpful Report

(Short Stay 2) - Posted 4 years ago

“So handy and not expensive at all”

Helpful Report

(Short Stay 1) - Posted 4 years ago

“Got a parking spot ok but when we arrived back a week later a people carrier was parked next to me so close it made it nearly impossible to get into my car”

Helpful Report

(Short Stay 1) - Posted 4 years ago

“Easy booking of Premium Parking which is very convenient. Glad to see the Meet and Grett service is coming back.”

Helpful Report

(Premium Fast Track) - Posted 4 years ago

“Excellent service and good value compared to other UK airports We had a problem on check out as the booking overran but staff were on it immediately and refunded the excess charged within 10 minutes. Staff are also very friendly polite and helpful”

Helpful Report

(Short Stay 1) - Posted 4 years ago

“Only problem I have is the extortionate drop off charges”

Helpful Report

(Short Stay 1) - Posted 4 years ago

“Excellent service but road signs approaching the area needs improvement”

Helpful Report

(Premium Fast Track) - Posted 4 years ago

“Seamless entry and exit . Expensive but got a discount code”

Helpful Report

(Short Stay 1) - Posted 4 years ago

“Greta location; easy access; speedy systems”

Helpful Report

(Short Stay 1) - Posted 4 years ago

“Easy to find the right car park and within walking distance to the terminal”

Helpful Report

(Short Stay 2) - Posted 4 years ago

“Easy to book, and amendable. Plenty of spaces at present, might change as travelling increases again. Used to have plenty of discount offers, which seem to have dried up. 55 quid for a week and ninety for 2 weeks in long stay. That was with money off. Could put people off, but saves hassle of taxi or lifts at odd hours…..15 minutes free drop off in short stay 2 tho……”

Helpful Report

(Short Stay 2) - Posted 4 years ago

“Trouble free service - in and out without any hassle”

Helpful Report

(Short Stay 1) - Posted 4 years ago

“Easy to park and easy to exit thankyou”

Helpful Report

(Short Stay 1) - Posted 4 years ago

“Affordable parking close to the terminal. Nothing more to say.”

Helpful Report

(Short Stay 2) - Posted 4 years ago

Newcastle Airport is rated 4.6 based on 26,217 reviews