Newcastle Airport Reviews

Name: Newcastle Airport
Address: Newcastle International Airport, Newcastle Upon Tyne, United Kingdom
Rating: 4.58

4.6 Rating 26,091 Reviews

92 %

of reviewers recommend Newcastle Airport

Company Reviews

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4.6

Based on 26,091 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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Newcastle Airport 5 star review on 5th December 2025

Anonymous

Anonymous // 01/01/2019

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English

“Really happy with the smooth transition from car park to airport. So easy and time saving, will definitely be using again”

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(Premium Meet And Greet) - Posted 3 years ago

“Great service no queue’s and staff very pleasant and helpful”

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(Premium Meet And Greet) - Posted 3 years ago

“Short stay 2, in front of terminal gives no fuss, easy and quick access”

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(Short Stay 1) - Posted 3 years ago

“We like Newcastle Airport because it is the most convenient for us and isn't too big, our biggest disappointment was the hike in the parking charges which seemed excessive.”

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(Long Stay) - Posted 3 years ago

“Very good service but maybe have courtesy buses running more regular.”

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(Long Stay) - Posted 3 years ago

“Excellent as always from a great team 👍👍”

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(Premium Meet And Greet) - Posted 3 years ago

“Very good from finding parking space shuttle bus quickly arrived and check in no problems would definitely use again thank you”

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(Long Stay) - Posted 3 years ago

“So easy to park and close to the terminal. A bit more expensive than paying for 2 taxi journeys but not much so well worth it from our point of view.”

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(Premium Meet And Greet) - Posted 3 years ago

“Very easy, convenient and efficient”

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(Premium Meet And Greet) - Posted 3 years ago

“Check in was very smooth & staff very efficient . On return my car was parked near the exit & I will use the facility again.”

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(Premium Meet And Greet) - Posted 3 years ago

“Perfection A few trollies would help with golf clubs etc”

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(Premium Meet And Greet) - Posted 3 years ago

“A very good regional airpirt, with efficient processes and a decent range of services available.”

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(Short Stay 2) - Posted 3 years ago

“Excellent service very easy to use and book and a few steps and you are in the airport. The return is seamless as well will be using again most definitely”

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(Premium Meet And Greet) - Posted 3 years ago

“Very well done and efficient. Saves so much precious time. One criticism is that the signage to the reception could be clearer.”

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(Premium Meet And Greet) - Posted 3 years ago

“Excellent Service Friendly staff and just outside the Main Terminal doors”

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(Premium Meet And Greet) - Posted 3 years ago

“Have used 3 times this year and on two out of three occasions have been told shorts stay 1 overbooked, need to get their bookings sorted out”

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(Short Stay 1) - Posted 3 years ago

“After 2 flights with lots of queues and holdups we arrived at Newcastle. A very long queue at Newcastle Passport control meant we missed the last bus before they cease running from 430-800pm(Why?). We were at the far end of the long stay and had to negotiate a lot of roadworks that closed the pedestrian access off and poor signage. Having paid £75 for a mere weeks parking we were not impressed.”

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(Long Stay) - Posted 3 years ago

“Felt safe and secure. No problems.”

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(Long Stay) - Posted 3 years ago

“Good service even with my flight being delayed one day”

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(Short Stay 2) - Posted 3 years ago

“Excellent customer service from arriving to collecting our car on return”

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(Premium Meet And Greet) - Posted 3 years ago

Newcastle Airport is rated 4.6 based on 26,091 reviews