NFU Mutual Insurance Reviews

"I had my car written off by a tractor driver who claimed to be going straight on the main road. (See AAmap showing the 90 gegree turn he was taking)This particular junction has many cars in accidents at the spot mostly caused by British Sugar traffic tractors tankers who would be with NFU so you are aware of the problems at that junction. You would I expect be equally aware of the issue of mud obscuring any road markings if on the road.\r\nI am informed by my insurer you may claim my fault. Your tractor driver had a friend(witness) who arrived 5 m8ns after he struck my car. The police were not involved when the pair realised I was a disabled pensioner they became racist and aggressive. NFU not impressed at all."

"There is no way on earth this insurance company received Insurance of the year for 3 years in a row. They must have blackmailed people into writing a review. The reviews on here are identical to mine, failing to call customers back, creating obstacles in trying to be paid out and instructing USELESS Loss Adjusters. I tell you, they are messing with the wrong person. I turned up at their office in Bristol, accessed the lift and advised that I wish to speak to someone. They were taken back, but what do you expect when you won\u2019t return calls or communicate in writing effectively. \r\nI have never in my 53 years on this planet experienced such spiteful, hateful, mean spirited and depraved people. This is collectively how I would describe the entire Claims Team in York. The level of incompetence and disregard for a policy holder raises questions if these people should even be engaging with living people or if they would be best placed in a morgue. The entire belongings of my home were damaged in storage. I asked their approval of the storage company they agreed. My belongings were damaged loosing the majority of my entire worldly possessions. 9 months later I am still sleeping in a second hand sofa purchased from EBay because I can\u2019t access my room and my son on a mattress on the floor. They are inhumane, depraved and cruel individuals . Karma doesn\u2019t need to be requested, it will come to each and every single one of their front doors and I hope the agony it creates in their lives, the lives of their daughters, son, mother, sisters, is tenfold. At a time of loss and duress NOBODY should be engaged in the practice of making it any worse than it is. An awful organisation not fit for purpose and I WOULD AVOID AT ALL COST!"

"There is no way on earth this insurance company received Insurance of the year for 3 years in a row. They must have blackmailed people into writing a review. The reviews on here are identical to mine, failing to call customers back, creating obstacles in trying to be paid out and instructing USELESS Loss Adjusters. I tell you, they are messing with the wrong person. I turned up at their office in Bristol, accessed the lift and advised that I wish to speak to someone. They were taken back, but what do you expect when you won\u2019t return calls or communicate in writing effectively. \r\nI have never in my 53 years on this planet experienced such spiteful, hateful, mean spirited and depraved people. This is collectively how I would describe the entire Claims Team in York. The level of incompetence and disregard for a policy holder raises questions if these people should even be engaging with living people or if they would be best placed in a morgue. The entire belongings of my home were damaged in storage. I asked their approval of the storage company they agreed. My belongings were damaged loosing the majority of my entire worldly possessions. 9 months later I am still sleeping in a second hand sofa purchased from EBay because I can\u2019t access my room and my son on a mattress on the floor. They are inhumane, depraved and cruel individuals . Karma doesn\u2019t need to be requested, it will come to each and every single one of their front doors and I hope the agony it creates in their lives, the lives of their daughters, son, mother, sisters, is tenfold. At a time of loss and duress NOBODY should be engaged in the practice of making it any worse than it is. An awful organisation not fit for purpose and I WOULD AVOID AT ALL COST!"