“I've had my cars insured with NFU-Salisbury for over five years. It was the first motor insurance company that didn't increase the premium on each renewal.”
“Very easy to deal with as they work through local offices and there is never any waiting time on the phone. Staff are well informed and helpful and response to any claim is prompt and professional.”
“Had them in the past to insure a caravan and sadly had to claim. Their claims process was easy, speedy and really helpful with customer service. Sadly no longer have the caravan or I would insure with them again with no hesitation whatsoever even if it was a little more expensive. Sadly you don't find out what you are buying into until you claim and I can say with certainty that they were a pleasure to do business with and really helpful in making the claim and speedy at paying out.”
“You can actually ring and speak to someone - in the UK. They are pleasant and helpful and managed to get a quote cheaper than some listed on comparison site.”
“I have used NFU for many years now for my main vehicles insurance. They offer a good service, and it’s nice that they work locally, where you can pop in if you have any issues.
You used to get allocated a person to deal with your insurance, which was nice, as you always got to chat to the same person, however now I think it’s a little easier, as you can chat to any staff members, who are all willing to help you,”